James T. Cook
********@*****.***
Fort Worth, TX 76108
Education
University of Texas at Dallas; M.B.A., December 2007.
Texas Wesleyan University; B.A. Business Administration, December 2003.
About Me
Motivated self-starter that enjoys learning new technologies and thoroughly enjoys providing solutions to the business. Teamwork is the best work. Dedicated to see projects through to the finish line. ‘That’s not my job’ = not in my vocabulary or mindset. Promoted to network engineer after years of taking initiative and volunteering to learn and work on network engineering tasks and projects while still mastering the role of data center engineer. Then as a network engineer was tasked with training a team consisting only of inexperienced network engineers and myself. Achieving that successfully earned the promotion to senior engineer. Natural leadership skills yet quite comfortable in regular day to day activities and processes. Publicly elected to City Council Place 1 for Anna, TX May, 2012 - May, 2015
Employment History
S&P Global – Senior Network Engineer – July 2017 - Sept 2022
Sr network “Extranets” engineer for global financial technology firm. Customer and revenue-based role. Secure encrypted VPN builds. Leased line routers hosted at customer sites connected via BGP using carrier MPLS networks. Carrier circuit orders with hardware orders and vendor management. Focused delivery of network configurations and deployments. Direct external customer project delivery. Many years of Palo Alto firewall experience. Configurations of Cisco IOS and Cisco Nexus distribution switching. Legacy systems knowledge includes Juniper, Cisco, and Checkpoint. F5 load balancer builds and support. Years of experience with routing, switching, firewalls, wireless, change management, incident response, network, and general problem troubleshooting. Delivering high-level technical support to customers. Management of integrated systems involving in-house and 3rd party solutions. Teamwork, timing, planning, and coordination with multiple teams across the globe.
IHSMarkit - Data Center Engineer/Network Administrator June 2011 – July 2017
Management of capacity, vendors, time, personnel, resources, and project deadlines. Installations of new network and server deployments. Site expansions, procurement, monitoring, and managing multiple data centers including remote locations. Troubleshooting and problem solving are a continuous requirement. Global workplace with teamwork required across multiple functions and time zones.
Safeway – PC Technician 3 - Oct. 2001-June 2011
Installation, repair and maintenance of all I.T. related equipment on a fixed service level system. Meeting pre-set deadlines and managing time. IBM x335, Nortel BCM, Lexmark printers, Win2K terminal servers. Troubleshooting and problem solving. Promoted from PC Technician 1 to PC Technician 3 during this timeline.
Community and Volunteer Work
Community - Anna, TX City Council Place 1 May 2012 - May 2015
Volunteer - Miscellaneous DFW Organizations 2013-Present
Volunteer – Meals on Wheels in Dallas, TX 2013 – Present
Volunteer – Homeless mission in McKinney, TX 2015 – 2016
Volunteer - Taylor's Gift 2013-2017