Nita Camy
321-***-**** **********@*****.*** / ********@*****.*** Palm Bay, FL 32907
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Skills
Proficient typing and transcription.
Computer and technical skills (including software knowledge)
Organisational and time management abilities.
Administrative skills.
Communication (written and verbal)
Customer service skills.
Accuracy and attention to detail.
Multi-tasking.
Experience
Paralegal, The FAB Law Firm LLC, March 2014-2020
Melbourne, FL
•Identified and analyzed legal documents, discoveries and contracts
•Filed pleadings and paperwork with court clerk to meet strict deadlines
•Entered client data into software to manage records and customers relationships
•Maintained contract database with relevant information for categorization and easy access
•Produced well-researched and articulate legal briefs, pleadings and statements
•Identified issues, analyzed information and provided solutions to problems.
•Used critical thinking to break down problems, evaluate solutions and make decisions.
•Developed and maintained courteous and effective working relationships.
•Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
•Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
•Used coordination and planning skills to achieve results according to schedule. .
Data Entry Clerk, Brevard healthcare, February 2008-2022
Palm Bay, FL
•Completed data entry tasks with accuracy and efficiency.
•Sorted documents and maintained organized filing process.
•Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
•Verified data files prior to entry to maintain high data accuracy.
•Managed workflow scheduling, data entry and accuracy verification for large data projects.
•Drafted reports for upper management as directed.
•Compiled monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
Customer Service, Walmart March 1999-2008
•Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
•Maintained up-to-date knowledge of product and service changes.
•Answered multiple calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
•Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
•Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
•Sought ways to improve processes and services provided.
•Enhanced productivity levels by anticipating needs and delivering outstanding support.
•Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
•Surpassed sales goals through implementation of effective marketing strategies.
Medical Assistant, Brevard Helth Alliance 1998 -2011
•Completed clinical procedures and gathered patient data for interpretation by physician.
•Obtained pre- and post-treatment vital signs and weight.
•Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
•Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
•Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment. .
Education and Training
Associate of Arts
Paralegal, Keiser University, Melbourne, FL September 2013
[5.5] GPA
Graduated cum laude
Universty of Pharmcy (Haiti) August 1986
Associate of Sciences
Medical Assistant Study (Haiti) September 1991
Languages
English: Full Professional
French: Native/ Bilingual