Service Agent Representative
Resume:
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Robert Jackson-Williams
**** ******* ** *********,** 44112
216-***-**** adu9ye@r.postjobfree.com
Highly committed and energetic inside sales Representative / Customer service representative, who's exceptional with increasing sales and consistently exceeds revenue goals. Possess excellent interpersonal communication and leadership skills. Specialize in tracking sales, data entry and establishing repore with existing and future clients. Revenue Group
Deregulated Energy Sales Agent
-Utilized a consultative selling approach on all calls.
-Emphasized supplier benefits based on calculations of customer's rates and energy usage on monthly invoice.
-Educate residents the importance in choosing an energy supplier.
-Properly prompt new clients for T.P.V. process.
Solutions Center
Authorized ADT Sales Agent
-Promoted certain brands without pressuring customers.
-Processed transactions in a efficient and courteous manor.
-Provide administrative assistance.
-Increased ADT Sales by 15%.
S&P Data
On-line Service Agent / Account Manager
- Answer all inquiries that requested to chat with a live agent on website.
-Upsale Current Customers before the expiration of current contract.
- Investigate any fraudulent activities as well as resolve any supported conflict with active account.
- Produced an increase of 65% in productivity and maintained an average of 85% in quality Assurance.
In dept product knowledge
Persuasive negotiating skills
Excellent conflict resolution skills.
OBJECTIVE
EXPERIENCE
SKILLS
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