Shawntel Callahan

**** *********** ****

Pittsburgh PA 15210

adu9y5@r.postjobfree.com

724-***-****

Ambitious and responsible professional with a proven track record of success in positions requiring well-developed organizational and interpersonal skills. I am proficient in Microsoft Office programs including Word, Excel, and Outlook and experienced in 10 key Data Entry has strong written and verbal communication skills, as well as Data inventory experience. I will be excited to have an opportunity show my work ethic and experience in the work industry.

SKILLS:

●Third Party Billing

●Order Entry

●QuickBooks

●Transcription

●Accounts Receivable

●Microsoft Outlook

●Clerical Experience

●Supply & Inventory

●Data Entry

●Customer Service

●10 Key Data Entry

●Proofreading

●Training & Development

●Insurance Authorizations/Claims

●Pharmacology

●Pharmaceutical Calculations

●Pharmacy Law & Ethics

●Medical Records

●Phone Etiquette

●Written and Verbal Communication

●Critical Thinking

Time Management

WORK EXPERIENCE:

Amerit Consultant Inc. - Pittsburgh,PA

Accounts Receivable

Sept 2021- Oct 2022

●Adjustments and denials

●Take inbound and make outbound calls to patients and providers to verify correct insurance information on file

●Proofread over 5,000 documents on a daily shift

●Post cash and credit card payments

●Make sure we have the correct medical code from the physician

●Data entry and also Zoom meetings to discuss the patients and the insurance policies

●Customer service

Aerotek Staffing Inc. - Pittsburgh, PA

Insurance Billing & Medical Coding

Oct 2020 - Feb 2021

●Billing and Coding

●Post payments for clients

●Proofread over 5,000 documents

●Daily reports

●Outbound calls to patients to verify insurance coverage

●Customer service

AmerisourceBergen - Monroeville, PA

Benefits Verification Specialist

Jan 2020 - Mar 2020

●Ensured each customer interaction was handled with exceptional Customer Service.

●Entered patient data and benefit information into database.

●Verified patients Insurance Coverage; assisted with Medical coding and Insurance billing.

●Reached out to different health providers for insurance verification.

●Processed claims.

Revenue Quantification Specialist

Apria Healthcare Inc - Canonsburg, PA

Aug 2012 - Oct 2019

●Qualified Patients for Oxygen and CPAP

●Read sleep testing and make sure doctors send over the correct documentation for the patients to be qualified and code every items that they have on their chart, payments and adjustments.

●Entered data electronically to process charges, payments, denials, and adjustments.

●Performed insurance/billing clerical duties.

●Assisted patients with understanding the Explanation of Benefits and addressed any inquiries related to Medicaid or Medicare billing accounts receivable and account management.

●Issued reimbursements, updates and denials on payments.

EDUCATION:

Associate of Science in Health Sciences

Ultimate Medical Academy

Jul 2019

Everest Institute - Pittsburgh PA

Insurance Billing and Medical Coding

June 2011 - Diploma

Duff's Business Institute - Pittsburgh PA

Business Administration and Medical Secretary

Associate Degree 2002

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