DEBORAH MCCLANAHAN
Denver, NC *****
704-***-**** - *************@*****.***
PROFESSIONAL SUMMARY
Results-driven experience Mortgage Professional with excellent communication, written, analytical, and leadership skills who adapts well to constant changing environment.
SKILLS
Encompass
Compass
Pega
Polaris
Empower
Edge
LPM
DU & LP
Microsoft word, Excel, and Outlook
10 key
E-Fax and pus fax machine
Copier, scanner & other office
equipment
Ordering FedEx/UPS labels
Dependable and Responsible
WORK HISTORY
09/2020 to 01/2023 Mortgage Loan Coordinator
GEORGE MASON MORTGAGE, LLC – Fairfax, VA
Review loan applications for completeness and accuracy in accordance with company policies
Ordered appraisals coordinating with appraisers ensure appraisals were completed within time frame.
Request title insurance and follow ups.
Request tax transcripts.
Request verification of employments and follow ups. Request fraud reports.
Request LDP, Credit Invoices, Flood Certs
Order payoff's.
Request homeowners policies and follow ups.
Submit to Underwriting in timely manner.
Managed pipeline of over 30 loan files.
06/2017 to 03/2020 Loan Document Specialist
Deephaven Mortgage – Charlotte, NC
Review loan submissions for all required documentation. Ensured files were prepared and ready for initial disclosure. Communicated any outstanding requirements to all parties including Account Executives, Brokers and Sales leaders.
Completed loan services and tasks to prepare loan for initial disclosure. Managed pipeline to ensure service level agreements were met. Managed daily task to ensure business needs were consistently met. Training new team members.
Managed pipeline of over 30 loan files.
08/2015 to 06/2017 Sr Loan Processor
Mortgage Network – Columiba, SC
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Coordinated closing process with attorneys, title companies, and government clerks.
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Handled any conditions sent from underwriting departments. Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information. Managed pipeline of over 30 loan files.
09/2014 to 08/2015 Sr Loan Processor
Movement Mortgage – Charlotte, NC
Processed FHA/VA, Conventional & Purchase loans.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Proactive communication of loan status to borrower and all business partners(loan originator,Underwriter)
Submit loans to underwriting for conditional review and full approval upon receipt of appraisal, once all DU condition's have been met and validated. Guarantee on time closing by competing all required pre-closing steps; preparing file for closer within required performance standards. Contact verification sources.
Validate loans in automated underwriting systems including DU or LP and submit to underwriting in required time frame.
Submits mortgage loan application file for underwriting approval. Fills required loan conditions.
EDUCATION
06/1982 Associate of Science: Business Administration Southwest Virginia Community College - Richlands, VA