Customer Service Front Desk

Maria L. Lara

**** ******** **. ******, **. ***** Phone: 661-***-****

*************@*****.***

OBJECTIVE: Looking for a position where I can integrate strategies to develop and expand existing skills and applying my years of experience in customer service. Hardworking individual willing to work long hours in challenging environments and completing all tasks assigned.

SKILLS:

Communication Organization Critical thinking

Active Listening Project-Focused Operation and Control

WORK HISTORY:

Blue Dolphin Inn-Font desk Clerk - Cambria, Ca

I checked in and checked out customers, I managed online, and phone reservations as needed. I also maintained records of the front desk documents. I process customers personal information. I answered customers concerns and directed them to the direction of their room.

McDonald's Restaurant – Cook/ Cashier- Delano, CA.

I provided customer service and managed customer’s order and drinks; I prepared the food as well as bag their food. I maintained the area clean and resolved customers issues and answered their questions as needed, along with suggestions of options for several options.

Wonderful Halos– Packer- Delano, CA.

Sorting and managing the product as well as keeping record and monitor quality of the orders. Knowledge of machinery, weighing and labeling complete items for shipment and storage.

REFERENCES: Available upon request

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