Sales Associate Customer Service

Sherry Adams Dalton, GA ***** adu9qs@r.postjobfree.com +1-702-***-**** Authorized to work in the US for any employer

Highly motivated and detail-oriented customer service professional with a strong background in computer technology. Proficient in a range of software applications and able to quickly learn new systems and software. Exceptional communication and interpersonal skills, with a proven ability to provide outstanding customer support and resolve customer issues in a timely and efficient manner. Committed to delivering exceptional customer service and contributing to a positive customer experience. Overall, I am an experienced Customer Service Professional with a proven track record of providing

exceptional service and resolving customer complaints. Proficient in garment construction, sewing machine operation, and Microsoft Office. Strong sales, restaurant management, and account management skills.

Work Experience: Serger III Mohawk Industries - Adairsville, GA November 2020 to Present

Serge, stack off, double bag, roll up, sewing machine operator, fringe, label printing, and quality assurance.

Specialty Sales Associate Tags (jewelry store) - Las Vegas, NV February 2018 to October 2020

Provided quick and exceptional customer service.

Assisted customers with locating items and resolving complaints.

Handled returns and exchanges, restocked shelves, and created inventory.

Sales Associate Paradies Lagardere/CAE Columbia Metropolitan Airport - Columbia, SC March 2016 to January 2018

Worked multiple stores as a sales associate/key holder and made the highest donations for USO out of all other sales associates.

Provided exceptional customer service, assisted with locating items, and resolved customer complaints.

Maximized sales transactions, handled returns and exchanges, and was responsible for store organization and inventory management.

Front House Manager/Waitress Fox's Pizza Den - Cumming, GA May 2014 to January 2016

Managed five plus employees, made schedules, and provided strong customer service to ensure customer satisfaction.

Branch Account Executive OneMain Financial Services - Cumming, GA September 2011 to January 2014

Responsible for loan writing, receiving payments, selling insurance, and making commissions.

Education: College Degree in Forensic Science DeVry University-Chicago/O'Hare - Chicago, IL High School Diploma or GED in General Studies Coosa Valley Technical College - Calhoun, GA

Skills:

Excellent customer service skills

Word, Microsoft Office, and cash register

Manufacturing, account management, and insurance sales

Restaurant experience and hospitality

Restaurant management and bartending

Quality assurance and mechanical knowledge

Microsoft Excel and supervising experience

Writing skills, food handling, and warehouse experience

Sewing machine operation, sewing, and CNC

Power tools and hand tools

Certifications / Licenses: Driver's License

Assessments:

Basic Attention to Detail - Completed (July 2021)

Retail Customer Service - Proficient (August 2019)

Customer Focus & Orientation - Expert (August 2019)

Work Style: Reliability - Familiar (July 2019)

Contact this candidate