Rudy E. Rico

***** ****** **** ***** ** Albuquerque, NM 87114

adu9ps@r.postjobfree.com

805-***-****

Profile:

Restaurant/Bar Manager with 6+ years of experience managing a high quality and fast paced restaurant. Ability to train staff to the highest standards of customer service and ensuring increased customer satisfaction. Reduced staff turnover rates and a rise in sales through upselling techniques. Looking to use my strong leadership skills and proven track record of assisting restaurants to achieve new levels of profitability and efficiency for your fine dining establishment.

Skills:

Energetic, hardworking, organized, team leader with communication skills and critical thinking. Time management skills, creative, self-motivated, good at problem solving, works well under pressure, able to adapt well to new situations and environments. Cpr-certified.

Professional Experience:

Cinepolis Luxury Cinemas

Bar Manager

Responsible for managing the entire bar area, including lunch and dinner reservations were correct.

Overseen that servers schedules and servers assignments were accurate and up to date.

Encouraged team effort and a friendly and suitable work environment.

Responsible for ordering supplies as well as preforming inventory each month.

Saticoy Country Club May 2018 - July 2021

Bar Manager/ Lead Bartender

Opened and closed Bar/Restaurant.

In charge of cash drawers for multiple bartenders during events.

Ensured each guest received the highest quality of customer service during every lunch and dinner experience.

Trained new employees in safety and Covid-19 standards

Overseen Serving/ Bartending for up to 300+ guests during events.

BJ’s Restaurant April 2018-March 2020

Lead Server/Lead Bartender

Greeted and sat over 500+ customers on a daily basis.

Ensured guests received the highest level of customer satisfaction.

Completed side work and end of shifts duties.

Barrelhouse 101 Sept. 2015 – March 2017

Assistant Bar Manager

Opened/closed bar Wednesday/Thursday evenings.

Ensured guests received prompt service and high levels of customer satisfaction.

Mixed cocktail drinks and signature drinks.

Responsible for cash drawers, credit card slips and end of the night closing cash procedures.

Discovery Ventura October 2014- March 2017

Assistant Manager

Overseen servers and wait staff to ensure guests received the highest level of customer satisfaction.

Attended to guests when needed with serving of complaints.

Greeted and sat guests.

A&D Construction Sept. 2010- August 2018

Construction Foreman

Managed and overseen several construction projects.

Responsible for workers getting to and from work sites.

Educated workers on safety and safety reporting procedures.

Rico Security January 2007- September 2012

Security Manager

Scheduling routes/ drivers on a weekly basis.

Hiring and training new employees in safety and security operating procedures.

Ensuring that quality standards are in place to ensure the highest level of client’s satisfaction.

Education:

Ventura Community College 2001-2003

University of New Mexico 2004-2006

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