Service Representative Administrative Assistant

Konstantina Koundouroudas

****-**** **. - ********, ** 11228

***********@***.*** / 347-***-****

Objective: To obtain a position as a medical receptionist which offers opportunity for growth and advancement.

2012 - present Receptionist, Guirguis Obstetrics & Gynecology, Brooklyn, NY

●Patient registration and schedule surgical procedures and appointments.

●Verify insurance eligibility and obtain insurance prior authorizations.

●Collect payments, disperse refunds; make bank deposits and order office supplies.

2010-2012 Cashier/Food Server, Legends Hospitality, Yankee Stadium, NY

●Operated cash register; prepared food; provided customer service

2005-2009 Administrative Assistant, Jalen Management, Brooklyn, NY

●Receptionist duties included greeting customers, answering busy switchboard, overseeing deliveries; Reviewed lease revisions sent out to tenants

1997-1999 Customer Service Representative, Manuel Canovas, New York, NY

●Responsible for invoicing customers, collecting, and cataloguing return payments for busy French fabric company

●Clerical duties including filing, typing and mail distribution

1988-1997 Ticket Control Clerk, American Express, Montreal, Quebec, Canada

●Updated and maintained customer database

●Supervised and trained new employees

●Booked hotel rooms and arranged car rentals for customers

1985-1988 Secretary, Stamtex, Inc. Montreal, Quebec, Canada

●Organized mass mailings to customers for large textile printing company

●Maintained payroll for over forty employees

Education: O’Sullivan College - Tourism Services/Rosemount HS- Secretarial Training

Skills: Fluent in French and Greek; MicroSoft Word, Excel, Internet and Email, Typing

Interests: Community-driven activism involving homeless and low income services, i.e. participating in clothes drives; soup kitchen duties

References furnished upon request

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