Entry Operator Data
Resume:
Margaret Givens
St. Louis, MO *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Mortgage Loan Specialist
Pennymac - St. Louis, MO
October 2021 to Present
Process Tax Transcripts for borrowers, with the approval of the borrower. Send Flood Certificates to borrowers, informing them they need to purchase flood insurance. Communicate with Loan Processors on a daily basis via email, as well as the borrower if additional information is needed. Verification of loan information, handling disputes. Updating closing dates on loans, if needed. 24 Hour Lead Banker
US Bank - St. Louis, MO
November 2020 to October 2021
Assist US Bank customers with their checking/savings accounts, CD’s, and loans. Using very critical thinking and focusing on the customers needs. Online banking assistance with mobile deposits, transfers, setting account alerts. Reporting lost and stolen debit cards, submitting dispute claims for unrecognized transactions on a customers account.
Data Entry Operator
Kelly Temporary Services - St. Louis, MO
November 2018 to September 2019
Operated a data entry terminal with speed and accuracy for a variety of data processing applications
(student Loans and Credit Card Payments). Encoded work files for payment, processed do not process batches, for further verifications. Inputted high volume information into computer files, proofread and verified information keyed. 10 - key calculations of payment amounts, opening mail, filing. Data Entry Operator
Cass Information Systems - St. Louis, MO
August 2017 to September 2018
Performed manual reviews of all freight invoices to ensure they comply with the customers and the departments procedures. Applied coded to bills to expedite data, Questioned discrepancies between the processed records. Separated all bill which did no meet standard procedures and rejected them accordingly. Discarded old procedures and filing new ones on a daily basis. Medical Record Clerk/Pharmacy Assistant
Corizon Health - St. Louis, MO
June 2016 to June 2017
Responsible for filing, sorting, faxing ROI's (Release of Information) forms within the HIPAA guidelines. Scanning of inmate charts and scheduling appointments for doctors and dentist on a daily basis via the SOAP (Problem Oriented Medical Record Electronic System). Deliver and retrieve charts from other facilities and logging information from received charts. Telephone courtesies, copying files when requested. Pharmaceutical inventory, ordering medications, discarding expired medication from pharmacy stock and received medications from pharmacies prescribed to specific inmates. General Cleaner
4M Building Solutions
June 2012 to March 2015
Vacuum rugs in offices and public areas, swept, mopped and dusting of furniture, pictures light fixtures and other surfaces. Cleaned bathrooms and restocked paper supplies daily, empty waste baskets, service soap and toilet paper dispensers. Cleaned mirrors, applied stainless steel cleaner to stainless steel appliances and dusting of gym equipment.
Home Health Aide
Angel's Care Home Health - St. Louis, MO
October 2010 to May 2012
Caring and cleaning for clients: washing, cooking, cleaning kitchens, bathrooms and living areas. Preparing meals on a daily basis, transporting to scheduled appointments and running errands. Telephone Report Specialist
St. Louis Metropolitan Police Department - St. Louis, MO November 2001 to June 2003
Data entry of police reports, assisting victims with filing a police report. Communication with local and out-of-town law endorsement agencies. Dictaphone of officers reports via data entry and REGIS certified. Filing, telephone courtesies.
Education
High school diploma
Center for Business Management and Finance High School - St. Louis, MO September 1977 to May 1981
Skills
• Organizational Skills
• Proficient January 2020 Arranging and managing information or materials using a set of rules. Full results: https://share.indeedassessments.com/share_assignment/4gttoobumzvgywuo Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Data Entry
• Excel
• Customer Service
• Word
• 10 Key Data Entry
• HIPAA
• Proofreading
• Freight Experience
• Typing
• Banking
Assessments
Organizational Skills — Proficient
January 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity Full results: Proficient
Proficiency with Microsoft Office: Mail & Calendar (PC) — Familiar January 2020
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar
Proficiency with Microsoft Office: Mail & Calendar (Mac) — Proficient January 2020
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Proficient
Filing & Organization — Proficient
January 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Data Entry — Highly Proficient
July 2020
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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