Fauziya Nawab
Edison, NJ *****
Email : ***********@*****.*** Telephone : 732-***-**** (Cell) / 703-***-**** (Home)
S U M M A R Y
Proactive administration and management of Salesforce Cloud Implementations
Good knowledge of Salesforce Classic and Lightning Experience UI
Good command of Salesforce point and click tools
Adept at working with Microsoft Office software
Experience in customer facing roles
Excellent verbal and written communication skills
Experience working in Agile teams and collaborating with cross functional teams
Authorized to work in the US – Green card holder
E X P E R I E N C E
Tantra Systems (Salesforce Administrator)
January 2018 – July 2021
Day to day administration and management of client’s Salesforce implementations
Manage user administration tasks of adding and removing and updating users, creating and assigning new profiles and roles and security access (roles, profiles, sharing, org wide defaults)
Manage groups, queues, sharing rules and other setup options
Maintain the Salesforce data security model
Customize Salesforce apps, objects, fields, record types and layouts
Using point and click tools to customize objects, fields, record types, compact layouts, page layouts, page layout assignments, sharing rules, validation rules, assignment rules etc.
Configure workflow rules and process builder flows
Assist in requirements gathering and documentation as needed.
Maintenance of the existing security structure of the Salesforce platform.
Assist in the client’s migration from Classic to Lightning Experience UI.
Assist with data entry tasks as needed
Maintain the integrity of the data
Data manipulation and analysis using Microsoft Excel
Use data loader to do data extracts and updates as needed
Create and maintain and provide senior management with needed reports and dashboards
C E R T I F I C A T I O N
Salesforce Certified Administrator – Apr 2019
Credential ID: 20029636
E D U C A T I O N
Divekar College of Commerce,India
Graduated in 1999
C O M P U T E R S K I L L S
Packaged Software: Salesforce Sales Cloud, Salesforce Service Cloud
Applications/Tools: MS Word, MS Excel, MS Office, MS PowerPoint
Salesforce Trailhead Member : https://trailblazer.me/id/fnawab
OTHER: US PERMANENT RESIDENT / GREENCARD HOLDER