Claims Representative
Resume:
CHANTREASE SPRATLING
*******************@*****.***
Objective: To obtain a position with a successful company so that I may utilize my skills efficiently and effectively within my desired work environment.
EXPERIENCE
OCTOBER 2022-CURRENT
EXPRESS CLAIMS REPRESENTATIVE, ALLSTATE
Process new claims for home and auto. Provide information to customers on claim status and answer inquiries on existing claims. Update contact information for customers. Serve customers with empathy and compassion.
DECEMBER 2021- SEPTEMBER 2022
PATIENT CSR, LABCORP
Answer calls from customers with question regarding past due bills. Take payments from customers. Schedule appointments for customers. Provide assistance with customers with online accounts.
MARCH 2019 - DECEMBER 2021
MATERIAL HANDLER, INTERFACE FLOR
UNLOADED AND LOADED TRAILERS FOR CARPET WAREHOUSE, KEPT COUNT OF INVENTORY, PULLED ORDERS FOR MACHINE OPERATORS.
EDUCATION
MAY 2004
DIPLOMA, VALLEY HIGH SCHOOL
SKILLS
• Familiar with medical terminology
• Strong organization skills
• Proficient in Microsoft Word/Outlook
• Familiar with HIPPA laws and regulations
• Ability to multitask
• Customer service skills with speed and
accuracy
• Strong communication and critical thinking
skills
2
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