Roberta Kincey

Customer Service Rep or Warehouse Associate

Arlington, TX 76015

adu9hy@r.postjobfree.com

+1-817-***-****

Authorized to work in the US for any employer

Work Experience

Testing and quality control

Reconext - Irving, TX

November 2021 to Present

Testing modems routers, power supplies, and hot spots for contract client Amazon. Caregiver

My Nurse Family - Arlington, TX

March 2019 to July 2022

Mostly worked prn through most of year preparing meals, ambulatory needs, errands, and household chores for clients. Also during last four months was assistant to CEO by doing in home chores, babysitting, cooking, etc

Packer

Sovereign Staffing - Fort Worth, TX

October 2019 to January 2020

Worked for temp agency for a logistic type company packing using RF scanner Quality Control Inspector

Rent the Runway

June 2019 to September 2019

QA of women's clothes and accessories to prepare for cleaning or repairs Packer

Paramount Staffing, Inc. - Irving, TX

November 2018 to January 2019

With Rf scanner packed various merchandise orders for shipment to online customers Warehouse Associate

SIMOS Insourcing Solutions - Fort Worth, TX

April 2017 to November 2018

Sort merchandise by order numbers using a RF Scanner To Be packaged and labeled for shipping. Repair Representative

Luxor Staffing - Fort Worth, TX

October 2013 to April 2017

Ft Worth, Tx

Program and refurbish mobile phones for Micro Imaging Solutions on the T-Mobile network provider to be shipped and sold to stores across the country. Later also worked for various clients for staffing company Warehouse, Customer Service Rep

Customer Service Representative

Aegis Communications - Irving, TX

February 2012 to October 2013

Answered inbound calls for humana Health Insurance from customers asking about prescriptions and billing questions. Pharmacy Mail Order And Service Customer Service Rep

Xerox - Arlington, TX

March 2011 to February 2012

Answered inbound calls for customers of ACS bank and assist with transaction history, balance inquiries, and answer questions pertaining to accounts.

Education

Some college in Education

Tarrant County College - Arlington, TX

August 2011 to December 2011

High school or equivalent

Dunbar High School

1977

Skills

• Customer Service (6 years)

• Customer Care

• Call Center (6 years)

• CSR (6 years)

• Picker Packer (3 years)

• Warehouse Associate (3 years)

• Data Entry (6 years)

• Typing

• Order Puller

• Computer Literacy

• RF Scanner

• Senior Care

• Meal Preparation

• Home Care

• Caregiving

• Order Picker

• Babysitting

• Laundry

• Assembly

• Windows

• Manufacturing

• Microsoft Office

• Quality Inspection

• Computer Networking

• Quality Control

• Communication skills

Assessments

Work Style: Reliability — Expert

January 2020

Tendency to be dependable and come to work

Full results: Expert

Data Entry Clerk — Familiar

February 2020

Maintaining data integrity by detecting errors

Full results: Familiar

Basic attention to detail — Proficient

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Cleaner fit — Highly Proficient

October 2021

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Call center customer service — Highly Proficient

October 2020

Applying customer service skills in a call center setting. Full results: Highly Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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