Data Entry Collections Analyst

GEMMALYN Go LAxA-U BAN DO Brentwood, CA ***-***-**************@*****.***

SKILLS

Organized I Meticulous I Problem-Solver I Administrative I Time-Management I Microsoft Office EDUCATION

B.S. Degree in Health Science, Administration & Management, 12/2017 California State University East Bay, Hayward, CA

EXPERIENCE

08/2016 - Present

03/2018 - 03/2019

11/1989 - 12/2016

Travel Notarizer, Notary Public

· Reviewing and Verifying the identity of the individual signing the documents

· Witnessing the signing of the documents and notarizing all applicable documents as needed in compliance with relevant state policies and laws

· Maintaining confidentiality and protecting clients personal information and identity

· Identifying fraud or coercion at the time of signing or other official situations

· Providing customer service, answering/scheduling phone calls, and preparing quotes

· Travel to various clients to legalize their authenticated documents as required

· Preparing and shipping documents to vendors and clients in a timely-manner Account Collections Analyst, Logitech Inc.

· Managing multiple account receivable portfolios

· Implemented a system and process that promotes organization

· Worked with all levels of management internally and externally to minimize risk and improve profitability and the collections cycle

· Served as the main point of contact in identifying and resolving issues that impact receivables

• Worked independently, as well a part of a team to plan, analyze, and carry out collection of past due accounts

• Conduct timely research, prioritize issues, analyze, and decide proper resolution of deductions and disputed items that are flagged as short or over-payments

· Meticulously reviewed orders that may have credit holds and personally take appropriate action to ensure delivery dates are met Small Parcel Bundle Sorter (SPBS) Clerk, USPS

• Operated a Small Parcel Sorting machine with a 10-key operation

· Handled and Sorted 1st class mail and parcels for delivery

• Processed incoming and outgoing freight mail

· Managed data entry for incoming and outgoing contents of deliveries

· Maintained confidentiality of parcel information and abide state and federal law policies.

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