Warehouse Associate Customer Service

OFFICE PROFESSIONAL

Collaborated and Co-facilitated with staff on how to plan/develop curriculum for students by analyzing how to increase all subject’s matter. Plus, coordinating groups in small/ large groups by labeling and classifying by student’s records. Furthermore, maintained student’s classified personal information while maintain multiline telephone system.

EDUCATION

Grand Canyon University Phoenix, AZ

Master of Education, Special Education Expected: Spring 2019

Grand Canyon University, Phoenix, AZ

Bachelor of Science, Applied Management Spring 2017

EXPERTISE INCLUDES

Alpha/Numeric Filing

Analyze Data

Calculate Data

Classify Data

Customer Service Oriented

Microsoft Office

Empowering others

Insightful

Multiline Telephones

PROFESSIONAL EXPERIENCE

Administrative Support

Established an Alpha/Numeric Filing system that track students evaluate result for area of improvement

Photocopied varies worksheet to improve student test scores

Responded 10 to 15 telephone calls per hour on a multiline telephones system for administrator, inside /outside sales associates, customer counter and warehouse sustain organize work environment

Customer Service

Arranged various lunches to coordinate and maintain excellent call volume and customer service

Insightful in interpretation customer needs by effective listening to customer to arrange the next course of action.

Reviewed customer order to analyze if the customer is receiving the correct product

Leadership and Teamwork

Empowered others by creating a positive work environment to increase sales of product

Produced projects that incorporated team building that helps to create effective communication skills

Supported administrator, inside /outside sales associates, customer counter and warehouse by successfully paging, transfer, and holding calls to different departments

Lead Consultant

Oversee Operations, Logistic, Distribution and Safety activities at every level of an organization. Training employees and managing quality assurance programs. Strategizes process improvements to ensure everyone completes their tasks on schedule.

CAREER PROGRESSION

Select Staffing Customer Service/ Warehouse Associate Ontario, CA August 2010- Present

Walmart E-Commerce Fulfillment Center Lead Consultant/Warehouse Associate Chino, CA August 2019 – Present

Alta Loma School District Administrative Support, Instructional Paraprofessional Alta Loma, CA August 2015 – 2020

Living Spaces Furniture Lead, Customer Services/ Supervisor Etiwanda, CA February 2007 – November 2010

EXTRA-CURRICULAR ACTIVITIES

Presentation, Club & Membership

PBIS Trainer, Alta Loma School District 2013 & 2017

Volunteer Experience

Leader: YMCA, Manhattan, NY 1995-1996

Contact this candidate