Postal Support Mail Processing

Leontyne Jacobs

***** ******** ***

Fort Worth Texas 76108

Cell 773-***-****

**************@*****.***

Career History

USPS – Irving, Texas November 2016 - 2017

Postal Support Employees (PSE)

· PSE SSDAs perform a variety of clerical duties in mail processing and retail/customer services to support day to day operations.

· Duties are physically demanding requiring moderate to heavy lifting, carrying, prolonged standing, walking and reaching.

· PSEs may be required to handle heavy sacks of mail/parcels, sort & distribute incoming/outgoing mail.

SBC/AT&T - Chicago, IL June 1994 - October 2009

Provision Specialist

· Provided real time monitoring of traffic sensitive components for central office switches, including slow dial tone to determine proper load balances among central offices, for 22 states region.

· Identified, reported system circuit problem to appropriate work group.

Ameritech / SBC - Chicago, IL August 1992 - June 1994

Technical Specialist

· Performed complex duties requiring independent analysis, exercise of judgment, and detailed knowledge of company and/or organizational procedures in a specific technology or discipline.

· Prepared, maintained, analyzed and interpreted reports and records.

· Researched and resolved discrepancies.

· Conducted special studies as assigned.

Illinois Bell/Ameritech - Chicago, IL September 1984 – August 1992

Senior Remittance Clerk

· Processed high volume of mild payment must be processed within strict deadline. Investigates and corrects errors.

· Assembled and categorized data for reports and records. Compares totals of various records, report for accuracy and correctness.

Illinois Bell - Chicago, IL December 1978 – September 1984

Remittance Clerk

· Processed high volume of mail payments at low errors rates within strict deadlines.

· Used various types of business machines.

· Operated OPEX 150 machine

Guards Mark – Chicago, IL 1976-1978

Security Guard

· Maintained the security and the safety of people

· Monitored all incoming and outgoing traffic

· Watched & patrol the facilities on foot

Education

Chicago State University, Chicago, IL

1974-1977

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