Customer service
Resume:
Ashanti Osorio
Customer service associate
New York City, NY
************@*****.***
SKILLS
Customer Service
Critical Thinking
Proficient with various Microsoft Office products and IOS software
Interpersonal Skills
Collaboration
POS System
Data entry
Maintain an understanding of and Follow HIPAA Regulations
Situational Awareness
Organizational and Business Savvy
Effective Written and Oral Communication
EXPERIENCE
Sales Associate at Kids Foot Locker; Paramus, NJ — 2020 - 2021
Shared product knowledge and offered suggestions based on customer needs.
Completed back-of-house stock room tasks including merchandising and housekeeping.
Documented cash flow and operated POS system.
Sales Associate at Champs; Manhattan, NY — 2019 - 2020
Shared product knowledge and offered suggestions based on customer needs.
Curated and maintained store displays and showcases.
Completed back-of-house stock room tasks including merchandising and
housekeeping.
Maintained accurate account of register and handled POS system. Including cash, credit exchanges refunds, and returns.
Sales Associate at Party City; Flushing, NY — (Seasonal) 2018
Managed front-end POS systems.
Organized shelves in an appealing and organized order to promote new
items.
Maintained accurate inventory of merchandise to avoid sales
interruptions.
Ensured customer satisfaction by providing excellent service and offering
Suggestions for parties or other occasions.
VOLUNTARY WORK EXPERIENCE
Service Aid at the Flushing Pantry; Flushing, NY — 2019 - 2022
Distributes food to local residents and people in need.
Restocks grocery shipment deliveries.
EDUCATION
Felician University; Rutherford, NJ 2019 - Present
BA Medical science / Biology
Flushing High School; Flushing, NY 2015 - 2019
NYS High School Diploma
CERTIFICATIONS
-CPR Certification 09/30/2022
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