Dangerous Goods Customer Service
Resume:
Dorian Griffin
STOCKING * COACH
Memphis, TN ****7
******.*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Stocking 3 coach
Walmart - Whitehaven, TN
November 2020 to Present
ROLE INVOLVES TRAINING TEAM LEADS MERCHANDISING AND SALES. THEY IN TURN REGURGITATE THAT INFORMATION TO THE HOURLY ASSOCIATES BASED ON STORE NEED. GOAL IS TO PROVIDE CUSTOMER SERVICE FOR OUR CUSTOMER AND TRAIN MANAGERS TO REACH THEIR POTENTIAL. AND PROMOTE WITH THE COMPANY.
Assistant Manager
Walmart - Memphis, TN
August 2016 to Present
Overnight manager
Job includes restocking the store after close.
Building end caps and features that make sense to the community. Reviewing sales from previous year to determine scheduling for upcoming events.
Overseeing front end area of the store which includes front end cashiers, money center, and customer service.
Maintaining security and parking lot maintenance.
Operation Manager
LOVES COUNTRY STORES - Memphis, TN
February 2016 to July 2016
job Consisted of making the schedule for the coming work weeks. Overseeing of merchandising all around for the retail aspect of the store. Ordering supplies for the store as well as adjacent subway attached to business. Basic knowledge of subway and the processes attached to chain. Overseeing the tire shop and regulations attached. Assistant Manager
Walmart - Olive Branch, MS
March 2014 to February 2016
Perform duties as a Front-end Manager which include creating schedules, supervising and evaluating cashiers, cart associates, money center associates, and maintenance staff.
Maintains Back-room operations by initiating, coordinating, and enforcing company shipping and receiving policies
Retains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements Domestic & International Dangerous Goods Agent
Federal Express - Memphis, TN
July 2007 to March 2014
Identify and classify packaging, labeling, and documentation on dangerous goods
Careful and precise handling of a range of substances and materials
Ensure the proper acceptance, storage, loading of dangerous goods
Prepare required documents in accordance with legislation and Fed Ex policy Licensed Realtor
Crye-Leike Realtors - Germantown, TN
2003 to 2012
Promoted sales of properties through advertisements, open houses, and participation in multiple listing services
Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases
Coordinated property closings, overseeing signing of documents and disbursement of funds
Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other
Manager
Pizza Hut - Oxford, MS
1997 to 2003
Increased retention rate by properly screening applicants and training staff
Planned, prepared, and devised work schedules, according to budgets and workloads
Met financial objectives by preparing reports and records, such as budgets and expenditures
Ensured customer satisfaction by promptly responding to customer complaints and taking appropriate actions to resolve any issues
Education
Bachelor of Psychology and Business Administration The University of Mississippi
May 2001
Diploma
Tupelo High School
May 1996
Skills
• Very good at motivating associates and developing them into leaders
• Customer Service
• Fast Food
• Retail Management
• Key Holder
• Assistant Manager Experience
• Management
• Sales
• Merchandising
• Pallet Jack
• Cash Handling
• Negotiation
• Store Management Experience
• Loss Prevention
• Recruiting
• Shipping & Receiving
• Order Picking
• Planograms
Assessments
Management & Leadership Skills: Impact & Influence — Proficient January 2019
Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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