Julia Samuels
Beaumont, TX *****
**************@*****.***
Work Experience
Driver
Point Pickup Technologies - Beaumont, TX
January 2018 to September 2021
receive orders on phone proceed to walmart pick up food or packages and deliver to homes or Business Customer Service/ fire watch -Safety
JCL Safety services - Tulsa, OK
January 2018 to March 2019
customer service,Data Entry monitor and prevent fire good communication skills with welders Helper/Painter
Petrin Corporation - Port Allen, LA
October 2014 to December 2016
PAINT BRUSH ROLL, KEEP AREA CLEAN, CUSTOMER SERVICE Customer Service Representative
WEST CORP. - Baton Rouge, LA
January 2009 to December 2011
Customer service received calls from customers ordering from infomercials and resolve issues with orders they have not received or damaged
Customer Service Representative
WEST CORP. - Baton Rouge, LA
January 2009 to December 2011
Customer service accept call from customers ordering products from commercial helping with order issues
Job Site Supervisor
ERMC/ELITE JANITORIAL - Baton Rouge, LA
November 2009 to December 2010
OPEN OFFICE PREPARE PAPERWORK, SIGN IN SHEETS, CHECK WORK LOG FROM NIGHT SHIFT,STOCK ALL CLOSETS, DO INVENTORY ON MAIN CLOSETS, ENSURE ALL EMPLOYEES ARE WEARING PROPER UNIFORMS AND CLOCKED IN PAYROLL AND TIME SHEETS ETC...
Assistant Manager
Dollar General - Prairieville, LA
May 2007 to October 2009
PERFORMED VARIOUS DUTIES INCLUDING OPEN/CLOSE STORE, DAILY INVENTORY STOCK COUNT, BANK DEPOSIT,COUNT PETTY CASH, CUSTOMER SERVICE ASST CASHIERS WITH VOIDS AND ENSURE STORE IS CLEAN AND ZONED
Asst. Store Manager
Burger King - Baton Rouge, LA
June 1998 to June 2000
PERFORMED VARIOUS DUTIES INCLUDING TAKE ORDERS, RAN CASH REGISTER, RELEASED CREWS FOR BREAK TIME AND SCHEDULE OFF, RESOLVED CUSTOMER COMPLAINTS AT STORE LEVEL AND OPEN/CLOSE STORE..
Education
High school diploma
Leesville High School - Leesville, LA
August 1982 to May 1986
Skills
• Data Entry
• Clerical Experience
• Communication Skills
• Typing
• Store Management Experience
• Freight Experience
• Assistant Manager Experience
• Supervising Experience
• Delivery Driver Experience
• Load & Unload
• Merchandising
• Warehouse experience
• Maintenance
• Microsoft Office
• Store Management
• Sales
• Forklift
• Microsoft Word
Assessments
Customer focus & orientation — Highly Proficient
July 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Call center customer service — Completed
August 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
BASIC SAFETY PLUS CARD, TWIC/TSA