Customer Service
Resume:
Wanda Chambers
Sales online, Volunteer work - Self Employed
Cedar Rapids, IA 52401
*************@*****.***
I am looking for a rewarding career with your company. A company that will appreciate my skillset and dedication. I pride myself with the fact that I am very much a multitasker as well as a team player. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales online, Volunteer work
Self Employed - Cedar Rapids, IA
Present
Sr. Contracts Coordinator - Government Systems
Rockwell Collins - Cedar Rapids, IA
September 2003 to February 2010
Establish, maintain and revise contract files in accordance with the contracts department procedures with minimum supervision from Contract Managers
• Scanned in all appropriate information required by government guide lines for our customers
• Prepare contract summaries using the contract document, for coordination and dissemination to order entry team, with minimum guidance from Contract Managers
• Type and distribute contract documents, briefing charts, contract summaries, correspondence and similar documents and maintain accurate recovery or logs of correspondence as required
• Receive incoming telephone calls, direct inquires and incoming mail and route in a timely manner to appropriate personnel
• Coordinate travel, meetings, calendar entries and expense reports for Managers
• Log and maintain all archived documents
• Maintain PIEA and track for expiration. Draw new PIEA if close to expiration
• Created spread sheets to track all CM activity. This was in order to distribute work
• Created sales packages for CM to present to the costumer, including all proprietary • Track of all order deliveries
• Plan all meetings and power point presentations
Education
Lab assistant 1 in Phlebotomy
Kirkwood Community College - Cedar Rapids, IA
September 2022 to Present
Skills
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (10+ years)
• RETAIL SALES (2 years)
• DOCUMENTATION (10+ years)
• EXCEL (10+ years)
• Order entry
• SAP
• Microsoft Outlook
• Accounts receivable
• QuickBooks
• Retail maths
• Phlebotomy
• Accounts payable
• Venipuncture
• Payroll
• Patient care
• Experience administering injections
• Medical records
• Laboratory experience
Certifications and Licenses
QuickBooks Pro Certified
Present
Additional Information
SKILLS & ATTRIBUTES
• Cooperation - recognizes that individual goals contribute toward accomplishing team outcomes
• Customer Service Orientation - Generally applies fundamental service techniques and adheres to proper procedures when interacting with customers
• Dependability - Demonstrates the ability to follow through with work assignments, Support management policies and procedures
• Detail Orientation - Is able to provide the status of work assignments at any time and can quickly produce any documentation or information
• Computer Skills
• Excel • Word
• PowerPoint • Quick Books
• Outlook • SAP Program
• Quick Books Pro certified
Contact this candidate