Case Manager Front Desk
Resume:
Jessica Neal
Care Manager
Chesterfield, MO *****
*********@*****.***
Registered Nurse and Master of Business Administration graduate, relocating to Tampa, seeking a case management position.
Work Experience
Director of Nursing
Alsana - St. Louis, MO
Present
Oversees the nursing teams, as well as the delivery, and quality of nursing care at all Missouri residential and outpatient facilities. Implementation of changes to nursing best practices, such as infection control prevention procedures and developing procedural goals. Collaboratively work with the National Nursing Director, and the clinical multidisciplinary team to ensure the utmost quality of care is delivered to clients. RN Case Manager
Humana - St. Louis, MO
September 2016 to December 2021
Telephonic RN case manager.
Care Manager
Saint Louis, VA
June 2013 to December 2013
Coordinated veterans direct care with their primary care physician in a clinic setting. Case Manager
Barnes Jewish Hospital - St. Louis, MO
March 2012 to June 2013
Coordinated clinical operations to ensure compliance with Medicare guidelines and managed care. Case Manager
Osceola Regional Medical Center - Kissimmee, FL
October 2011 to March 2012
Coordinated Medicaid patient files through EQ Health for reimbursement to the hospital Case Manager
Barnes Jewish Hospital - St. Louis, MO
March 2010 to September 2011
Coordinated clinical operations to ensure complicate with Medicare guidelines and managed care Registered Nurse
SSM St. Mary's Health Center - Clayton, MO
November 2007 to March 2010
• Provided pre and post-operative care for adult and geriatric patients.
• Educated patient and family on disease process and manageable care, including pain management techniques.
• Administers oral, intramuscular and subcutaneous medications.
• A preceptor to new nurses to the nursing career and/or specific floor. Floor Supervisor
Center of Clayton, Recreational Center - Clayton, MO February 2001 to June 2008
Directly supervised front desk staff in selling memberships, personal training sessions and aerobic classes.
Education
Masters of Business Administration in Business Administration Webster University - St. Louis, MO
Chamberlain College of Nursing - St. Louis, MO
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