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Lab Assistant Customer Service

Location:
Orlando, FL
Posted:
February 11, 2023

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Resume:

Randall L. Davis

**** ******* ******* ****

Oviedo, FL 32765

321-***-**** (Home) ~ 321-***-**** (Cell)

adu96w@r.postjobfree.com

CAREER ACHIEVEMENTS

● Promoted from Laboratory Assistant I to Laboratory Assistant II within the first year at Orlando Health.

● Promoted to Lab Assistant III/Trainer and transitioned into the Pathology Department.

● Attributed to a 20% sales increase during my 2nd year on the job at Pino Tile.

● Increased sales by 30%, attained the second-highest sales expansion at Ben Rickert Inc.

● Received award for “Merchandiser of the Month” at J.C. Penney Company for increasing district sales in the hosiery department from 13th to 1st place.

PROFESSIONAL EXPERIENCE

Orlando Health, Orlando, FL Lab Assistant III/Preceptor/Denier 2010-2022 Inpatient/Outpatient Processing

● Train and retrain employees on computer operation and proper processing of specimens for Cerner/EPIC computer systems

● Schedule team members' daily bench assignments for the laboratory.

● Received specimens, perform add-ons, reference tests, and work ER bench.

● Deliver specimens by test priority to proper departments to ensure turnaround times are met.

● Ability to multitask and complete several assignments quickly and effectively.

● Assist at outpatient laboratories with phlebotomy, patient registration, and stocking supplies Pathology

● Follow companies policies and procedures to minimize errors while ordering specimens by specific anatomy.

● Load and unload specimens into machines that pathologists prepared for proper diagnosis. Pino Tile, Daytona Beach, FL Assistant Store, Warehouse & Maintenance Manager 1994-2008

● Sales, customer service, and supervising all operations of warehouse and personnel.

● Foreseeing inventory control by receiving and labeling merchandise for proper presentation.

● Forklift operation and ability to lift up to 50 lbs to load customers and installers.

● Painting of store, fixtures, and general maintenance of store and equipment. Dillard’s Department Store, Winter Park, FL Department Manager 1991-1994

● Direct management of over 10 employees in the Men’s Department.

● Scheduling, training, and motivating the staff to meet our budgeted quotas. Ben Rickert, Inc., Ft. Lauderdale, FL Territory Sales Manager 1988-1991

● Implement sales strategies for new and existing companies to meet and exceed sales goals.

● Work with management to obtain sales space for proper presentation to maximize sales. J.C. Penney Company, Lakeland, FL Merchandising Manager 1986-1988

● Purchasing for Woman’s Departments comprising apparel, accessories, and cosmetics, while managing a staff of 16, and coaching to develop a sales team.

● Strong attention to detail, organizational skills, and time management to maximize customer service.

EDUCATION & CERTIFICATIONS

Central Michigan University, 1985

Bachelor of Science in Business Administration, Major: Marketing Orlando Tech, Orlando, FL – Medical Lab Assistant, National Technical Honor Society



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