Data Entry Service Representative
Resume:
Leigh Davis
Apt ***
Columbus, OH 43204
************@*******.***
I am looking for a customer service or production driven position that offers competitive benefits and salary with plenty of room for growth and development.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Teleperformance - Columbus, OH
March 2020 to December 2021
sread credit reports, verify credit, contact banks, customer ervice, pull reports, verify information, update information, connect lenders with their borrowers for verification, deescalate calls
Customer Service Representative
ContactUS Communications - Columbus, OH
April 2019 to March 2020
call center customer service, sales, order entry, update account info, offer credit card application, submit applications, order tracking, locate orders, reship lost items.
Customer Service Representative
Teleperformance - Columbus, OH
October 2017 to April 2019
call center customer service, deescalate calls, update account information, process orders, locate orders, reship product, data entry, provide compensation
Hopper Feeder
Columbus Dispatch - Columbus, OH
September 2017 to October 2017
Feed hoppers, assemble newspapers, basic machine functions, general warehouse
Kitchen Staff
Sweet Ts Southern Cooking - West Monroe, LA
June 2017 to August 2017
Plate food, clean kitchen, wash dishes, make desserts
Package Handler
FedEx Ground - Hagerstown, MD
March 2017 to April 2017
Scan packages, load and unload trucks
Staffmark temp
Staffmark - Hagerstown, MD
January 2017 to March 2017
Plastics manufacturing, stack pallets, run machine, general warehouse, quality control
Manpower Temp
Manpower - Hagerstown, MD
September 2016 to December 2016
Pick and pack orders, scan inventory, general warehouse, janitorial
Merchant Services Representative
First Data - Hagerstown, MD
February 2015 to August 2016
Responsibilities
Receive phone calls, provide customer service, provide problem resolutions, make callbacks, direct merchants to correct departments for proper service, complete updates to merchant accounts, suggest services and upgrades
Skills Used
Customer Service, Data Entry, telephone/softphone usage
Customer Contact Representative
Citibank - Hagerstown, MD
April 2011 to January 2015
Responsibilities
Approve and decline credit applications, send correspondence, subvert fraud, approve credit line increases, update customer accounts and contact info
Skills Used
Customer Service, Data Entry, telephone/softphone usage,
Education
+ Add level of education
+ Add field of study
St Dominic Academy-HS - Jersey City, NJ
1995 to 1999
SKILLS
Customer Service 10+ years
Data Entry 10+years
General Warehouse 5 years
Order pick and pack 5 years
Production 3 years
Quality Control 3 years
POS 3 years
Order Entry 5 years
Telemarketing 2 years
Manufacturing 2 years
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