Administrator Associate It Manager

Vamshidhar A

Address

Dubai. UAE.

Email: ***********@*****.***

Mobile: +971*********

Academic

Bachelor’s Degree in computer Science

from Anna University, Chennai, India.

Technical Certifications

Microsoft Certified Azure Solutions Architect Expert (Az 104&305)

Microsoft Certified Azure Security Associate (AZ 500)

Microsoft 365 Certified Security Administrator Associate (MS 500)

Microsoft Certified Administering Windows Server Hybrid Core Infrastructure (AZ 800)

Microsoft Certified Configuring Windows Server Hybrid Advanced Services (AZ 801)

Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ 800 and 801)

Microsoft Certified Azure Administrator Associate (Az 104)

Microsoft Certified Azure Network Engineer Associate (Az 700)

AWS Certified Solutions Architect – Associate

Microsoft Certified Systems Engineer (MCSE)

Cisco Certified Network Associate (CCNA)

Information technology infrastructure library foundation (ITILv4)

Qualys Specialist

Competency Matrix

Cloud Computing Technologies

Server and Network Management

Storage Management

Security Technologies

IT Strategic Planning & Execution

Project Management

SLA Management & Compliance

IT Operations & Support

Vendor Management

Team Leadership & Mentoring

Business Continuity & Disaster Recovery

Technology Exposure

Cloud Platforms – Azure (Office 365, VNET, V Net-Peering, Private Link, Firewall, Load Balancer, Application Gateway, VPN, Storage (Blob, File Share), VM’s, Host pool, Backup, Key Vault, RBAC, Azure Policy, Log analytics, AD Connect, Directory Services),

AWS (VPC, VPC-Peering, Nat Gateway, S3, EC2, Route 53, Transit Gateway, Firewall, Load Balancer, VPN, Storage Gateway)

Firewalls & UTM– Fortinet, Cisco ASA, SonicWALL, Sophos

Wireless – Ruckus, Aruba, Ubiquity

Switches(L2&L3)– Hp, Cisco

Security tools – Nessus, Rapid-fire Network and Security assessment tools, Azure Sentinel

PKI – GoDaddy, DigiCert

Hypervisor Cluster (Virtualization)– VMware with Vsan, Hyper-V with storage direct.

SAN and NAS storage- SAN Storage Dell EMC Unity, HP(MSA,3par), Huawei ocean store and NAS Storage (SYNOLOGY, Q-Nap, WD)

Servers/ Workstations – Active directory server, Web Server, File server, Microsoft Exchange Server, Microsoft SQL Server, ERP, CRM, Citrix, Microsoft RDS (Terminal server), Windows 10, MAC OS

Backup Software – Symantec Net Backup, Backup exec, Acronis True Image, VEEAM Backup, Shadow protect, Avamar, Commvault.

Antivirus – Trend Micro (worry Free, Apex one), Sophos, Symantec, Web root, Node32, Kaspersky and McAfee

Ticketing System – Auto task PSA, Manage Engine, HPSM.

Authentication/Authorization- Active Directory, Azure AD, ADFS, RADIUS..

Load Balancer –F5

Operating Systems – Windows 2012/2008/2016, 2019, Windows11/Windows10,, Linux

Proxy Servers –Zscaler.

IT Management/RMM Tools – Kesaya, SolarWinds, Dato, GFI, SNOW.

Infrastructure as Code – Terraform

Experience Summary

July’22 – Till Date: Injazat, UAE as IT Consultant

Feb’21 – Jun’22: Larsen and Toubro Infotech, UAE as IT Consultant

Sep’19 – Dec’20: Abu Dhabi National Hotel Compass ME LLC –UAE as Asst.IT Manager

Apr’19 – Sep’19: Contracting and Trading Company– Abu Dhabi, UAE as Area IT Manager

Sep’10 – Mar’19 : IT Serve - Dubai, UAE as Senior System and Network Administrator/IT Manager

Jan’08 – Sep’10 : Avansys InfoTech - Dubai, UAE as System Administrator

Apr’06 –Dec’07 : Zealot Technologies - HYD, India as Network Engineer

Personal Details:

Nationality : Indian Marital Status : Married

Driving License : UAE

Senior Infrastructure Specialist/IT Manager

Profile Summary

Results-oriented, detailed professional with over 15 years of comprehensive Server Management, Networking, Security, Monitoring, Project Management and Vendor Management experience.

Responsible in managing IT infrastructure with centralized monitoring systems which includes Cloud (Azure, AWS) and on premises (Servers, Firewalls, Network Switches, Wireless Controller, Backups, Antivirus, Patch Management, software distributions, Monitoring, vulnerability scan).

Responsible for designing and implementing short and long-term strategic goals for managing and maintaining IT systems.

Successful in handling Incident management/Problem Management/Change Management to meet the defined SLA in co-ordination with various stakeholders

Take responsibility for any IT related escalations and act as a point of escalation both in and out of hours as required.

Responsible for ensuring adequate risk management measures are being taken and projects are executed on time within the target budget limits.

Design training program and workshop for staff and led the IT Team across a variety of projects.

Customer focused and solutions driven with excellent relationship building, organizational and interpersonal skills; Skillful problem solver with global mindset and demonstrated ability to quickly learn and adapt to organizational policies and procedures

Work Experience

Injazat, UAE Jul’22 – Till Date

IT Consultant

Manage the IT infrastructure to meet the needs of clients and ensure all objectives are delivered within time.

Work closely with vendors to make sure requirement of the client are fulfilled.

Oversee the daily operations of the IT department to ensure the functionality, availability, and security of IT systems,

Managing IT Team at the client side and responsible for escalations, Troubleshoot and remediate issues that arise.

Monitor SLA with the vendor and Quality Assurance in IT Operations.

Design and change documentation.

Larsen and Toubro Infotech, UAE Feb’21 – Jun’22

IT Consultant

Responsible for Implemented and managed Azure infra (Azure vm’s, Site to Site VPN, Azure Firewall, Routing table, Storagev2, Host pool, Virtual machine scale set, log analytic workspace, Conditional access policies, RBAC roles, Azure backup, Recovery Service vault)

Implemented and managed Azure storage file Share and file sync.

Managing NSG and Azure firewall policy and creating the Allow and Blok Application and Network rules as per the requirement.

Configuring IDPS signature rules on Azure firewall Policy as per the requirement.

Managing Log Analytics Workspace to collect logs from Azure VM’s and Azure Firewall using workbooks and Creating customized Dashboards as per the requirement.

Administrated FS Logix User Profile of Azure WVD/VDI Environment.

Implemented azure disk encryption using key vault.

Configured Conditional access polices for identity management.

Controlled access to resources using Azure RBAC.

Abu Dhabi National Hotel Compass ME LLC –UAE Sep’19 – Dec’20

Asst.IT Manager

Managing IT Infrastructure (Servers (On-prim and Cloud), SAN Storage, Firewalls, Switches, CCTV, Access Controls, Phone systems, Antivirus, Backup, Office365,POS) in UAE and Saudi Arabia with over 2000 users.

Performing IT security risk assessments on timely manner and working on ways to mitigate vulnerabilities and hacking threats.

Worked with Group Security Department and Area IT Manager to fine tune local IT policies and procedures, IT Security Policy, Incident Management policy, Change Management Policy and User Awareness and training Policy and procedures.

Developed project plans for the IT Infrastructure updates.

Devising strategies and implementing IT solutions to mitigate the risk of cyber-attacks

Secure systems by developing system access measures, monitoring, control, and evaluation

Ensuring IT business continuity and DR capabilities and ensuring IT compliance with audit observations.

Proactively monitoring network devices and servers to ensure that 24x7operations availability.

Monitoring network flow to ensure compliance with security policies.

Responsible for diagnosing & resolving hardware, software, network & end user’s problems.

Handle and Manage asset, maintain inventory, and liaise with vendors.

Projects

IT Network Infrastructure Upgrade (Role-Technical Lead)

Recommended, designed, and implemented High Availability (HA) Network

Infrastructure with Multiple Internet connections, Firewalls and Cisco Layer 3 Switches.

Server Virtualization- P2V (Role-Technical Lead)

Migrated On prim physical servers to virtual server in a hyper v and Vmware clusters.

Implementation of IT Management Tool (Role-Technical Lead)

Implemented Remote monitoring and management solution on over 2000 devices for

event monitoring, Patch management, Asset Management.

Implementation of Ticketing System (Role-Technical Lead)

Implemented Managed engine ticketing system for Critical IT alerts and for IT request

from end users.

Contracting and Trading Company– Abu Dhabi, UAE Apr’19 – Sep’19

Area IT Manager

Managed the IT Infrastructure in UAE.

Prepared IT policies and procedures by working closely with operations manager.

Developed project plans for the IT Infrastructure updates.

Responsible for diagnosing & resolving hardware, software, network & end user’s problems.

IT Serve - Dubai, UAE Sep’10 – Mar’19

Senior System and Network Administrator/IT Manager

Managed IT Infrastructure (Servers, SAN Storage, Routers, Switches, AV, Backup) of our clients who are in different sectors.

Prepared monthly, quarterly, half yearly and yearly reports on Infrastructure health and cyber-Security. Do analysis on the reports and fine tune the process.

Proactively monitored network flow, servers (event logs, Services, Performance), to ensure that 24x7operations availability and integrity through preventative maintenance and upgrades

Perform regular Vulnerability assessment to identify any possible risks using tools then remediate the issues.

Managed team and responsible for escalated issues from helpdesk (L1) and technical engineers (L2).

Perform daily backup operations with various backup software’s, ensuring all required file systems and system data are successfully backed up to the appropriate media/cloud.

Implemented and monitored various antivirus solutions which include proxy, content filter.

Developed project plans for technical deliverables and manages within budget and timeline.

Projects

Multiple clients (Role-Technical Lead)

Installed UTM Based firewalls with required security policies (IDS, Content filtering, DPI),

Implementation of VLAN restriction were required, Implementation of Wireless

solutions, implemented Network and server monitoring tools and Security Vulnerability

scan tools.

Multiple Clients (Role-Technical Lead)

Implementation of centralized Active directory infrastructure for users across HO and

Branch offices. Site to site VPN connectivity from HO to Branch offices. VLAN restriction,

group policies, content filter. File server replication, SQL Database servers, antivirus,

and backup solutions. Also assisted in moving critical application servers to cloud

Infrastructure.

Multiple Clients (Role-Technical Lead)

Installed and configured Hyper-V and VMware cluster with SAN FC(HP, Dell,Huawei)

storage, and then migrated the physical servers like Active directory, Fileserver, and

applications servers to Virtual environment.

Multiple Clients (Role-Technical Lead)

Upgraded Active directory servers to latest, Performed on-prim

exchange server migrations to latest versions and also from on-primes exchange to office

365..

IT-Serve (Role-Technical Lead)

Implemented several remote monitoring tools for our company for centralized monitoring

of our client Server(Performance, Event logs, Services), Network devices and Endpoints using

agent-based monitoring tools and SNMP monitoring. Created Patch approval policies,3rd

Software distribution.

Avansys InfoTech - Dubai, UAE Jan’08 – Sep’10

Systems Administrator

Producing documentation on operational, system and user procedures & guidelines.

Building, configuration and troubleshooting of server and desktop hardware.

Purchasing of IT Equipment and software in line within agreed budgets.

Ensure adequate antivirus protection & solutions are maintained and updated.

Helping ERP team for installing and configuring applications like MSCRM, Microsoft Dynamics NAV and AX for our clients.

Troubleshooting PC’s, laptops and mobile devices.

Zealot Technologies - HYD, India Apr’06 –Dec’07

Network Engineer

Worked on Cisco Router and Switches.

Worked on VLANS and Configuring VLANS Routing according to the need.

Worked on Standard and Extended Access list according to requirement.

Maintaining the Windows 2003 Domain Controller, Microsoft Exchange server 2003.

Updating and managing Windows XP, 2k desktops and servers with security patches and service packs.

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