Laura Piccirello
Reliable, College Educated, Customer Service and Sales Professional with experience in Retail, Casual Dining and Food Service. Experience in Training, Customer Service, Money Handling and Inventory.
Saugerties, NY
********@*****.***
EXPERIENCE
Lox of Bagels, Saugerties, NY — Counter Staff
May 2016 - March 2021
Built loyal clientele through friendly interactions. Consistently received praise on customer service. Go to for large event and phone orders. Assisted kitchen staff with weighing and packaging.
McDonald’s, Saugerties, NY — Crew Trainer
October 2010 - December 2016
Constantly trained and mentored employees to deliver food service excellence. Maintained high standard of customer service during high volume, fast paced operations. Focused on food safety and proper execution of procedures.
Stewart’s Shops Corp, Port Ewen, NY — Partner
October 2014 - April 2015
Built loyal clientele through friendly interactions. Merchandised products to improve store sales. Educated customers on current specials. Maintained inventory.
Adam’s Fairacre Farms, Lake Katrine, NY — Deli Associate
April 2001 - September 2012
Provided customer service in a family oriented environment. Trained new personnel on Machine Safety and First In First Out (FIFO). Successfully maintained 100% inventory validity in bi-annual audit.
EDUCATION
SUNY Ulster, Stone Ridge, NY — Associate of Science
Business Administration
SKILLS
Consultative Sales
Communication
Customer Service
Client Relations
Trainer / Coach
Money Handling
Merchandising
Inventory Controls
Certified Casher
Food Service
LANGUAGES
English - Native