SHARONDA BONNER

**** ******* ***** **, ***, A Columbus OH,43232 · 313-***-****

Email · adu8zg@r.postjobfree.com

Objective

To obtain long term employment with growth potential with a company where I can contribute my hardworking ability and positive attitude

Education

Benton Harbor High School

Work Experience

Everise/ Remote Columbus OH.

03/08/22-08/20/22

Customers Contact

-Take inbound calls for client’s member

-Answer calls about client health care benefits

-Help enroll new clients

-Update clients accounts as well as keep notes about why clients called in

Insight Global/ State of Ohio Jobs and Family Services Remote Columbus OH.

02/01/21-04/25/21

Customer Care Agent

-Take unemployment application

-Review claim correspondence

-Administer pin resets as needed

-Resolve hold payments issues

-Correct application information as needed

Conduent Connect/ Remote Detroit MI.

01/12/18 – 02/24/19

Customer Care

-Answer calls to assist customers with issues they were having

-Assisted customers with billing issue

-Time management skills

- Clear communication skills

- Knowledge of product, procedures, guidelines, rules, and privacy

- Ability to use positive language

- Closing ability

- The ability to multitask between different software's

Tax Experts Detroit, Mi

01/14-04/16

Office Work

-Answering and handling incoming phone calls

-Data entry, Faxing, Copying, and filing paperwork

Employment Staffing Livonia, Mi

06/11-09/11

Line worker

-Packaging and record product

J Star Communication Detroit, MI

03/07-10/09

Office work

-Answering and handling incoming phone calls

-Data entry

-Copying and filing paperwork

Beel Automotive Detroit, MI

10/03-11/04

Line worker

-Assembled various automotive smalls parts for big 3 company

-Inspected parts for flaws or damage made during production

-Trained new employees on assembly and line procedure

Kelly Services Temporary Services Benton Harbor, MI

07/00-06/02

Assembly

-Completed assembly on doors for automotive company

-Inspected finished parts and passed them on to the next section

-Labeled and packed auto parts in creates and boxes to be shipped

Burger King Benton Harbor, MI

06/98-05/00

Cashier

-Operated a computerized cash register to ring up orders

-Prepared and cooked all items on the store’s menu

-Cleaned and sanitized the kitchen area to meet health regulations

Special Aptitude/Skills

I am computer literate, a great problem solver, a team player, a hard worker, reliable, honest, punctual, and a people person

Contact this candidate