Krystle Lopez
Bronx, NY 10460
**********@*****.***
Summary of Qualifications
Bilingual proffesional, with the ability to interact with people at all levels. Self-motivated, highly organized and diligent professional.
Work Experience
Medical Receptionist- December, 2019 - Present
Riverdale Pediatric Bronx, N.Y.
• Answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record.
• Perform day to day administrative functions and general office duties but not limited to word processing, copays, filing, answering call and data entry.
• Greet patients/clients/visitors in a manner that is helpful and friendly; determines purpose of visit and direct them to the appropriate place or department.
• Confirm appointments for the following day, schedule and reschedule
appointments.
• Verifying Insurances
• Scanning medical records in to charts
• Scanning referrals
• Sending messages to doctors
• High call volume
• Collects copy of insurance cards and other patient documents
Receptionist- June 2019 - December 2019
Sunshine Adult Daycare Center Bronx, N.Y.
• Front desk receptionist, greeting clients and visitors
• Transportation dispatcher and Coordinate transportation for all clients
• Meet with new clients to provide a tour of the facility and complete enrollment into the program
• Contact clients to schedule daily and weekly sessions
• Contact insurance companies to obtain authorization for
services
• Answer incoming calls
Receptionist/Assistant- October, 2018 - June 2019
TLC Adult Daycare Center Bronx, N.Y.
• Welcome visitors and greet clients
• Coordinated transportation for all clients and visitors
• Assist new clients with the enrollment process
• Answer questions and address parents issues or concerns
• Call insurance companies to obtain authorization for
services
Skills:
• Highly organized and detail oriented
• Computer skills: MS Word and Excel; ability to adapt to new software programs
• Strong communication skills
• Able to prioritize,multi task, and work both independently and with a team
References available upon request