Danielle Esselman
Detroit, MI ***03
********.********@*****.***
OBJECTIVE: I am a career oriented person looking forward to re-entering the workforce. I have a strong Customer Service and clerical background. I desire a position that has stability and room for advancement.
WORK EXPERIENCE
Home Health Care Aide
Private Resident
August 2020 to Present
Duties: Assisting patient with bathing, making meals, assisting patient with getting dressed, taking patient on errands, getting child ready for school, dropping off & picking up child from school.
Member Service Advisor I
Onstar
July 2019 - August 2020
Duties: Answering heavy flow of inbound calls, process navigation routes, maintains basic knowledge of member products & services. Track, document & retrieve information in call tracking database.
Data Entry Clerk
DCL Research - Detroit, MI
January 2008 to August 2010
Duties: Collecting data from court records to report to the credit bureaus, data entry, electronic transferring of records, and meeting the weekly quota.
Customer Service/Data Entry Clerk
Wayne County Patient Care Management Systems - Detroit, MI
April 1994 to April 2004
Duties: Clerical work, answering switchboard with a very high call volume, faxing, assisting applicants with filling out medical applications, making up applicant file folders, approving or denying medical coverage, verifying medical coverage, inputting and updating applicants information into the computer system, and making copies of applicants personal information including their Picture ID, Social Security Card, and all income information. I also worked at the front desk assisting walk in applicants.
Clerk
Law Offices of Barnhart, LaBelle, Mirer and Geer - Detroit, MI
September 1993 to April 1994
Duties: Typing, filing, answering switchboard, and taking court documents to the court for processing
Clerk
Wayne County Register of Deeds - Detroit, MI
June 1993 to September 1993
Duties: Micro-processing,retrieving and time stamping incoming mail, processing and re-filing microfilm that were requested.
EDUCATION
Medical Billing Specialists
Dorsey School - Roseville, MI
Diploma 2004
Pershing High School
Diploma 1991
ADDITIONAL INFORMATION
SKILLS: Customer service, switchboard operator, typing, filing, data entry, computer skills