Representative Customer Service
Resume:
BURMA D STEWART
Lady Lake, FL ***59
************@*******.***.
PROFESSIONAL SUMMARY
Dynamic Sales Representative Customer Service Representative, an Entrepreneur spirit and enthusiasm that is contagious.
SKILLS
Organized and attention to detail Reliable
Self-motivated and goal oriented Decisive
People-oriented Strong Work Ethic
Exceptional communicator and problem solver Team player
Quick learner Effective public speaker
MS Windows, Outlook proficient Active listening skills
Skilled motivator Customer –oriented
IFA Certified Personal Trainer Energetic Personality
Aerobics, Yoga and Pilate Instructor Natural Leader
Wellness Coaching
Qualified Nutrition expert and coach
Conflict resolution techniques
Hiring training and supervision
Marketing and advertising
Prospecting
Operations management
Work History
Kelly Education - Wildwood, FL
Substitute Teacher Teaching all classes, in AR, I ready reading, Math, on their computers, verbal and paper skill in reading, spelling, writing, as a Para, and working with ESE children. Motivation and empowerment meditation, 06/2021 to present
AmeriCorps – Independence, Ohio
Tutor at Elyria Elementary Constellation School, Tutor in reading, spelling, writing, comprehension. 08/2018 to 06/2019
Tutor at Lorain Science Academy, Lorain, Ohio Tutor in reading, spelling, writing, comprehension 08/2019 to 06/2020
YMCA- Lakewood, Ohio
Wellness consultant – Certified Fitness Trainer 01/2016 to 11/2017
Duties include giving tours of YMCA, recruiting, retention, and Personal Training
Certified Time to Teach National Trainer
CENTER FOR TEACHER EFFECTIVENESS – Hayden Lake 03/2013 to12/2015
CENTER FOR TEACHER EFFECTIVENESS – CERTFIED TIME TO TEACH NATIONAL TRAINER.
Duties include training for teachers in classroom management strategies of which is a very important component in the effective use of behavior, attitude and disciplinary techniques.
CEO/OIWNER
BODY BY BURMA - Shaker Heights, Ohio 02/1993 to 062020
Overall operation of business, recruited an average of 10/130 new participants each month.
Cultivated positive relationships with participants each month.
Developed safe and effective programs for all members. Taught a variety of group exercise classes, Pilates, Weight training, yoga, and aerobics. Implemented a motivational, self-esteem building program for youth experiencing attitude and behavior problems.
BURMA’S CHEESECAKE - Aurora, Ohio 05/ 1982/to12/2019
Overall operation of business, prepared Gourmet Cheesecakes. Actively made cold calls and sales to CEO’s, churches chicken, restaurants, hotels, throughout Northeast Ohio, achieved and exceeded marketing, sales goals. Maintained excellent customer service.
CEO/OWNER
SOPHISTICATED LADY – CLEVELAND,OHIO 06 /1979to09/1980
Overall operation of business, cold calling manufactures, purchasing. Maintained established merchandising standards, including window, sales floor and promotional displays. Determined customer needs by asking relevant questions and listening actively to responses Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
FILE CLERK, IUNSURANCE CLAIMS ADJUSTER, PAYROLL CLERK, INSIDE SALES REPRESENTATIV
REPUBLIC STEEL/LTV STEEL - Cleveland, Ohio 05/1964/to08/1982
File Clerk, Filing, Typing, Promoted to Insurance Claims Adjuster, paying Insurance Claims, communication with employees, reviewed new claims to determine current stats of injury claims and develop a plan of action. Promoted to Payroll Clerk, processing payroll checks. Promoted to Inside Sales Representative, communicated with customers answering questions regarding product, prices, availability.
Wrote sales contracts for orders obtained and submitted orders for processing. Maintained friendly and professional customer interactions at all times.
EDUCATION
MUSIC
Youngstown State University – Youngstown, Ohio
Took coursework in English, History and personal Voice instruction with Madame Cleve
North High School – Youngstown, Oho
High school Diploma
ADDITIONAL INFORMATION
Burma Dean Stewart is a native of Youngstown Ohio Burma attended Youngstown State University and Cleveland Music School Settlement. Burma has an Entrepreneur Spirit, it is said an enthusiasm that is contagious.
In 1998 Burma received General Motors Minority Business Reports, Minority Business Entrepreneur of the Week Award. In January 2007 Burma was featured in Essence Magazine as one of five ”FABULOU AT ANY AGE.” In January 2008 Burma was featured as one of Cleveland Magazines “10 Most Interesting People.” Burma is Certified Time To Teach National Trainer. Certified by IFA Fitness Association.
A member of National Association of Professional Women. A License Teacher of Universal Foundation for Better Living.
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