Hiram, GA

George Glekiah

404-***-****

adu8rx@r.postjobfree.com

linkedin.com/in/george-g-724700260

ABOUT ME

A passionate Agile Scrum Master/Project Manager with 7+ years of experience in driving the adaptation of agile values, principles, and practices. Experience working with various offshore/onshore cross functional teams. Advanced in best practice methodologies designed to optimize technical and functional performance areas, while impacting positively on people and teams to deliver value and quality by focusing on collaboration, customer satisfaction, and revenue generation. I have coached and lead a diverse set of teams and projects during my career including but not limited to; UIUX, Cloud Migrations, CICD, SDLC, Data Analysis, Infrastructure, Integrations and supported many more.

Key Strengths

Strong self-starter skills, Problem solving, motivating team player with ability to coach in the moment, Remediating Risk, and impediments, Agilist (Scrum/Kanban/SAFe), Meeting coordination, Project management, Goal driven and organized, Quick to adapt and fast learner, Proactive planner, Risk Management, Change Management, Delivery Projects, End to End process, Infrastructure Projects, Cloud Migrations, Understanding of; B2B, B2C, CRM, SaaS…etc.

Skilled in use of Jira (Align), Azure Devops (ADO), SharePoint, UAT, Visio, Confluence, ServiceNow (SNOW), Rally, Office 365, Microsoft Products, Smartsheet’s, Power B.I, Microsoft Project.

Knowledgeable in AWS, Salesforce, Azure Cloud, GitHub, DevOps, SQL, Six Sigma etc.

Skills

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Communication

Critical thinking

Leadership

Adaptable and fast learner

Tenacious

Project management

People management

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Coaching

Diplomacy

Organization

Team player

Agilist

Goal driven and organized

Meeting coordination

Certifications

●CSM (Certified Scrum Master) – Certified

●Project management professional (PMP) – Certified

●SAFe® Scrum Master (SASM)-Certified

● ITIL Version 4 - Certified

●Disciplined Agile Coach (DAC)-Certified

CAREER HIGHLIGHT

MARCH 2018 – CURRENT

HOME DEPOT (Retail) – Scrum Master / Project Manager

•Partners with stakeholders and project team to validate requirements; work with business stakeholders to review and resolve issues amongst 3 scrum teams.

•Coordinate the work of creative and technical staffs, which include engineers, designers, developers, operations and cloud support, business analysis, quality assurance, security, and system administrators.

•Managed the IT process for IT projects including timelines, resources requirements and cost estimates at all stages within the software development lifecycle (SDLC) using the sales cloud

•Supports Design Thinking and Agile Workshops within our program teams.

•Assists in managing applications and products throughout their lifecycle, ensuring business relevance, adoption, and continuous improvement from end-to-end delivery.

•Proactive approach to identifying dependencies, risks, impediments, and blockers and working diligently presenting solutions and clearly communicating and escalating to senior management when applicable.

•Managed a deployment project to handle the integration of legacy platforms to salesforce.com including user and license administration, troubleshooting, and data migration

•Working with 1 API teams to deploy 400 Rubrik Edge devices in 5 weeks to 250 remote sites with a 95% success rate to keep data secure, monitor data risk and quickly recover data.

•Working with 1 integrations team to integrate Rubrik Edge with Cloud bolt to provide self-service restores for their internal customers.

•Successfully coached 1 Data Analysis team using Kanban method to introduce better ways of working and integrated Scrumban methodology.

•Collaborates with team to define acceptance criteria.

•Facilitate agile ceremonies such as P.I (Planning Increment), ART ( Agile Release Train), Scrum of Scrums, backlog refinement, sprint planning, daily scrum, demos, & retrospective ceremonies

•Ensures agile teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

•Shields team from internal and external impediments as well as find solutions expeditiously and /or escalates to senior management.

•Fosters a team environment that encourages cross functionality within the team to achieve sprint goals.

•Works with team to identify capacity to ensure they can meet the sprint objectives through story point estimations utilizing the Fibonacci sequence.

•Assists the Product Owner in maintaining a healthy Product Backlog.

•Address and escalate, as necessary, issues, impediments, and roadblocks and propose solutions.

APRIL 2015 – MARCH 2018

UBER – COMPANY – Scrum Master / Project Manager

•Manage the discovery phase and the full SDLC for a portfolio of projects that included integrations, customizations and enhancements to the service and sales cloud with Uber regional rollout client.

•Organized, documented, and reviewed work items scope as well as creating project charters, and road maps for each project.

•Participated in project plan review and execution strategy as well as provided inputs to ensure clarity and understanding to ensure end client satisfaction.

•Lead web-based projects to create the user interface, overall functionality and navigation, back-end development, user acceptance testing and execute go-live deployment.

•Reviewed and validated estimates for complex projects to ensure correct sizing of work.

•Facilitated the agile ceremonies.

•Worked with the migrations team of 8 to migrate over 80 applications to AWS Cloud in 4 quarters to modernize Uber.

•Helped the team maintain their burn down chart as well as accurately measuring team’s true velocity.

•Transitioned 2 waterfall teams into being a self-organized fully agile team.

•Shielded the team from external and internal impediments as well as being a servant leader to the team.

•Tracked and removed blockers that my team was dependent on and clearly communicated regular updates to make sure communication across the board.

•Established and executed effective communication with Project Stakeholders as well as created power interest matrixes, life cycle dash boards, road maps, project charters etc.

•Partnered with stakeholders to lead the project planning effort, prioritization, including the formulation of the project scope, definition of the project deliverables and the required delivery dates, creation of a logical work breakdown structure, and definition of KPI to track project milestones.

• Managed a deployment project to handle the integration of legacy platforms to salesforce.com which includes user and license administration, troubleshooting, and data migration, while reporting directly to sr. Director of information system and marketing.

•Understood organizational/initiative goals and support the team to create increments of value

•Worked with Integrations and Security teams using Salesforce to enhance the computer and technology software to make it easier for Uber driver’s personal data to stay secure and safe.

•Clearly communicate mitigation plans to team

•Assist in creation of risk registers to clearly identify any risks or opportunities for teams to effectively reach sprint and project goal.

•Worked with the Devops Team to use software to onboard new Uber drivers.

•Managed the implementation plan of several large scale salesforce.com projects including activities of data mapping, object modeling, page layout design and rule logic definition in context of salesforce.com application

Education

● Bachelor of Computer Science, Starr University, Monrovia Liberia

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