CURRUCULUM VITAE
Name:AMIT BINDRA
.Adaptability
EMPLOYEMNT HISTORY
CINTACOR ISLAND RESORT (Karwar – India)
Asst. Food & Beverage Manager
November 2018 – Present
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations Managerestaurant’sgoodimageandsuggestwaystoimproveit Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
HOTEL MADHUBAN (Dehradun- India)
Restaurant Manager
May 2017 – October2018
Hire, train, and supervise restaurant employees
Create staff schedule to ensure appropriate staffing
Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
Take ownership of budgets and cost control methods to minimize expenses
Address customer needs, comments, and complaints
Adhere to and enforce employee compliance with health, safety, and sanitation standards
Process payroll and maintain all relevant records
Ensure all employees are working within outlined operating standards
Report on financial performance, inventory, and personnel
NITIN BINDRA
Asst.Food & Beverage Manager
CAREER GOALS
To obtain Food & Beverage Manager Position with an established company where I can further boost my career in this field
EDUCATION
Diploma in Human Resource Management from Academic College of London in 2010 with 81.6% - Grade: A
Diploma in Hotel Management from All India Council for Management Studies, India in 2005 with 80% - Grade: A
DATE OF BIRTH
19/07/1982
DRIVING LICENCE
UAE Validity till 2023
CONTACT
PHONE
Ph: +91-730*******
adu8o2@r.postjobfree.com
SKILLS
Hygiene compliance
Food purchasing
Budget Management
Menu Planning
Event Planning Catering
Supplies Ordering
Restaurants Operation
Revenue Generation
Costumer’s service
Financial oversight
Motivational leader
Time Management
COMPUTER SKILLS
Ms-Word
Ms- Excel
Pos – IDS
LANGUAGE
English - Proficient
Hindi - Proficient
Punjabi - Proficient
ACHIEVEMENT
Contributed to 98% of customer satisfaction in 2021, up from 90% in 2018.
HOTEL HILTON DUBAI JUMEIRAH, (Dubai -UAE)
TEAM LEADER
December 2007 - November 2014
Scheduled and trained employees and ensured proper coverage
Supervised check or credit policies and procedures and cash handling
Regularlygreetedcustomers,tookreservations,served food and beverages and maintained the reservation book if necessary.
Made sure that side work duties were complete and tables wereproperlysetbefore,duringandafteropeninghours
Responsible for performing other related duties as assigned
Liaise with guests regarding any complaints, take action as necessary,andreporttoRestaurantManagerverballyand inwriting orby email or through a log book
Direct staff to various areas within the department to meet service needs
Done 6 months Industrial Training (I.T) & Department Operation Training (J.O.T) program from country Inns & Suites by CARLSON GROUP from Hardwar. (1st SEP 2005 to 28th FEB 2006).
REVMAX TRAINING while on job (How to enhance Revenue Generation) Hilton Dubai Jumeirah. ( 4th& 5th June 2010 )
Done External Department Cross Training in HUMAN RESOURCEwhile on job (Hilton Dubai Creek). ( March 2010 )
Done External Department Cross Training in Hotel Sales Executive in
Sales & Marketing Department while on job (Hilton Dubai Jumeirah)
(MARCH 2014).
Sincerely
NitinBindra