Service Representative Customer

Bobbie Rae Good

720-***-**** - ***.********@*****.***

PROFESSIONAL SUMMARY

Customer Service Specialist who works well as a team player, as well as with little to no supervision. Multitasker comfortable working in a fast-paced environment.

WORK HISTORY

12/2015-5/2021 Driver

Uber – Denver, CO

Picked up and dropped off passengers to various locations in a safe & timely manner.

Handled passenger luggage.

Maintained a clean & dependable vehicle.

12/2015-5/2021 Driver

Lyft – Aurora, CO

Picked up and dropped off passengers to various locations in a safe & timely manner.

Handled passenger luggage.

Maintained a clean & dependable vehicle.

*Received disability benefits from 2006-2015

2005-2006 Customer Service Representative

Holden MSS (Pacificare Insurance)

Handled inbound calls for a new Medicare RX drug plan.

Looked up various meds to see what was covered.

Explained individual plans the company offered.

Qualified and enrolled Medicare recipients.

2005 Telemarketer

High School Poster

Placed calls to businesses selling high school sports schedule posters.

Trained new employees on the data base and scripts.

Created a training guide for new employees.

EDUCATION

Certificate of Completion Nurse Assistant

December 2002 Information Technology class- Community College of Denver

May 2001 Certificate of Completion- Proficiency Windows ’95 Basic Functions Course

May 2001 Certificate of Completion- Attainment of keyboarding speed 35 words per minute or more

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