Event Coordinator Customer Service
Resume:
JAKE COREY
*********@*.**********.***
linkedin.com/in/jake-corey/
Current Cumulative GPA: 3.55
EDUCATION:
Bachelor of Business Administration (BBA) in Finance and Accountancy Boise State University - Boise, ID August 2016 - May 2020
Dean’s List with Highest Honors for Fall 2016, Spring 2017, and Fall 2017 semesters (4.0 GPA)
Relevant course work includes Introduction to Financial Accounting, Introduction to Managerial Accounting, Foundations of the Accounting Profession, Principles of Micro Economics, Principles of Macro Economics, and Business Statistics I and II, Intermediate Accounting I and II, Principles of Finance, Business Intelligence, Financial Modeling, Survey of Federal Income Taxation.
WORK EXPERIENCE:
Kelly Roach Coaching, Financial Specialist - Remote April 2021 - November 2022
• Utilized email, phone calls, and direct messages to contact clients regarding payment status and minimize gaps in budgeted vs actual revenue on a monthly basis
• Created financial reports and dashboards for management in order to explain data and trends, highlighting areas for improvement for growth, a provide financial snapshots of the company.
• Created financial assistance plans for clients in need of assistance, including prorated payment plans, temporary billing holds, etc.
• Audited employee commission reports on a monthly basis to ensure client payments were received within designated timeframes, splits in commission among in employees were accurate, and tracked overall impact commissions made on bottom line expenses on an employee and team basis.
Flagship Food Group, Food Service Sales Coordinator - Meridian, ID May 2020 – April 2021
• Utilized phone calls and emails to create relationships with current and past customers in order to increase sales in our Food Service Division
• Monitored all production and inventory levels regarding Food Service product
• Created sales and growth plans to exceed budget expectations by on average about 20%
• Responsible for supplier and vendor relationships, reaching out to confirm production dates and inventory levels.
Alturas Capital Partners, Financial Analyst – Eagle, ID March 2019 – August 2019
• Created analytical dashboards to study profitability, market potential, opportunities for growth, and insights to provide to executives and management.
• Studied property performance to monitor individual and group performance of properties in company portfolio to be reported back to executives and investors.
• Work closely with accounting team to provide timely and accurate financial information to CFO.
• Monitored actual performance to budgets to provide insight to budgeting accuracy and help improve processes.
Boise State Games Center, Manager - Boise, ID August 2017 – December 2020
• Responsible for opening and closing the center, managing cash and credit transactions, and providing customer service to guests using the facility.
• Administering routine maintenance to all amenities such as bowling alleys, pool tables, and concessions.
• Budget management, purchases with university money, as well as monitoring cash receipts at the end of business days.
• Collaboration with Directors of building to execute capital projects costing on overage about
$250,000.00.
ORGANIZATIONS:
Sigma Chi – Lambda Xi Chapter, Boise State April 2017 – April 2018
• President – Acted as CEO for all operations within fraternity, oversaw delegation and execution of duties for over 25 officers, lead and motivated a chapter currently composed of around 70 members
• Pledge Educator – Mentored and educated new members on learning the history and values of our Fraternity through an 8-week course.
• Parents Weekend Chair – Responsible for three-day event planning and budget management.
• Derby Days Event Coordinator – Raised funds for Huntsman Cancer Institute, planned events over the course of 5 consecutive days, managed budgeting for various expenses from events SKILLS:
Excellent Interpersonal Communication, Customer Service, Critical Thinking, Works well in team, Conflict Resolution, Time Management, Attention to Detail Technical Knowledge:
Microsoft Office, Word, Excel, PowerPoint, Access
Social Media – FaceBook, Instagram, Twitter, Snapchat
Quickbooks, Power BI
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