HELENE WALKER
*** ******* **, ******, ** ***** · 601-***-****
*************@*****.***
To obtain a challenging position in a company where there is an opportunity for growth and ascension.
EXPERIENCE
2018-2022
COACH (ASM), WAL-MART STORES INC,
*Leads and develops teams effectively by teaching, training, and actively listening to associates.
touring stores and providing feedback.
*Communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
*Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses.
*Ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
*Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations.
2014 – 2018
STORE MANAGER, GOODY’S's (Stage Store Inc.)
*Manage total store to maximize sales and profits.
*Drive store’s Credit Applications, Magazine Subscriptions and Loyalty programs to achieve goals.
*Know sales goal, actual sales and trends to achieve plan.
*Maintain high level of merchandise presentation to company published standards and best practices.
*Ensure daily adherence to standards across all families of business (floor plans, adjacencies, density of merchandise flow, etc.).
*Utilize visual tools to create exciting walls and windows per Quarterly Visual Merchandising instructions floor plans.
2012-2014
ASSISTANT STORE MANAGER (Interim SM), DOLLAR GENERAL
*Provide courteous customer service to patrons.
*Coordinating and supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives
*Building accountability for and measuring progress in achieving results for associates.
*Identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
EDUCATION
MAY 2002
BACHELORS OF SCIENCE MATHEMATICS, MISSISSIPPI VALLEY STATE UNIVERSITY
AUGUST 2008
CERTIFICATION MICROSOFT SUITE XP, STATE OF FLORIDA