Ticket Agent Sales Associate
Resume:
Unice Fontanez
Worcester, MA
*****.************@*****.***
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Ticket Agent
JetBlue - Worcester, MA
July 2021 to January 2023
Making sure passengers are getting all the help they need knowing their final destination, making sure their reservation is up to date and getting them to their final destination worry free and if there is a cancellation or a delay that a customer can not make it to their final in time it is my job to get them there. Teacher Assistant
Head Start - Worcester, MA
October 2022 to November 2022
Taking care of children and attending to their needs by helping them understand everyday life. Front Desk Receptionist
Atlantic Aviation - Worcester, MA
February 2022 to October 2022
Attending to incoming passengers and pilots making sure they get out on time and billing them out properly
Catering Associate
Sodexo - Worcester, MA
June 2019 to July 2021
I've been working at Umass Memorial Medical Center for a year and a half and I've gained so much experience in the food service.
Cashier/Sales Associate
Journeys - Marlborough, MA
December 2017 to December 2019
I sale to sneaker fans and new comers all the time I’m active and well spoken when communicating with all my customers
Manager
Animal Rides - Auburn, MA
August 2018 to December 2018
I was a manager for Animal Rides a month before the entire company went out of business, but in my time their I was still training new employees and making sure the companies location over in Auburn Mall still finished off strong.
Education
Associate in Science (AS) in Business Administration Quinsigamond Community College - Worcester, MA
September 2018 to July 2022
High school diploma
North High School - Worcester, MA
September 2014 to May 2018
Skills
• Microsoft Office
• Excel
• Customer Service
• Inventory
• Cash Register
• team player
• Word
• Crew Member
• Food Service
• Catering
• Food Safety
• Retail Sales
• Food Preparation
• Cooking
• Kitchen Experience
• Host/Hostess
• Serving Experience
• Meal Preparation
• Food Production
• Filing (1 year)
• Bilingual (10+ years)
• Spanish
• Childcare
• Communication skills
• Computer literacy
• Office experience
• Computer skills
• Time management
• English
Languages
• English - Expert
• Spanish - Fluent
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