PALAK
AMIN
PALAKAMIN****@GMAIL.
COM
Los Angeles, CA 90005
Industrious and enthusiastic manager offering wide-ranging experience in all aspects of operations. Highly skilled at developing and implementing strategies by establishing department accountabilities, staffing, and employment processes. Known for adeptness in screening potential applicants, preparing employee reports, and facilitating performance reviews to drive employee's professional growth. Strategic leader with a positive attitude to work well in complex situations and easily adapt to challenging work environments. Equipped with articulate
communication and interpersonal aptitudes in building relationships with diverse levels of individuals.
PROFESSIONAL SUMMARY
Best Whittier Inn - Manager in Training
Whittier, CA • 11/2022 - Current
Pizza Hut - Restaurant Manager
Kenora, Ontario, Canada • 07/2018 - 01/2021
WORK HISTORY
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
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Stayed up to date on changing product and service
options to provide top-notch support to customers and employees.
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Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
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Encouraged departmental employees to present positive, exemplary image to customers.
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Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
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Established and maintained long-range plans for quality assurance.
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Monitor supplies and inventory to make sure they're used properly and efficiently and that we adhere to the store
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SKILLS
• Talent Management
• Compensation and Benefits
• Training and Development
• Workplace Safety
Organizational
Development
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• Diversity Recruiting
• Learning and Development
• People Management
• Performance Management
Goal setting and meeting
goals
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• Making schedules
• Sales and marketing
International American
University
Los Angeles, CA • Expected in
04/2023
MBA: Business Analytics
EDUCATION
St Clair College
Windsor, Ontario, Canada •
05/2018
International Business
Management And Logistics :
Business Management
Baroda Institute of
Management Studies
Vadodara, Gujarat, India •
06/2015
BBA: General Business Studies
Certificate in Export and
Import - Institute of Saksharta
Mission - Oct 2015 - Aug 2016
CERTIFICATIONS
Tim Horton's - Team Leader
Windsor, Ontario, Canada • 12/2017 - 04/2018
Kognitive Marketing - Sales Associate
Windsor, Ontario, Canada • 09/2017 - 11/2017
budget.
Look over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals.
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Set clear expectations and created positive working environment for employees.
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Oversaw balancing of cash registers, reconciled
transactions and deposited establishment's earnings to bank.
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Maintain store operations, financial contribution and partner development final accountability.
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Provide continuing performance feedback and conduct formal performance along with salary reviews plus
counsel partners.
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Mentored and guided employees to foster proper
completion of assigned duties.
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Conducted training and mentored team members to
promote productivity, accuracy and commitment to
friendly service.
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Built strong relationships with customers through positive attitude and attentive response.
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Led team of 10 members while providing exceptional customer service.
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Ensure high levels of customer satisfaction through excellent sales service.
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Assess customers' needs and information on product features.
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Provided positive first impressions to welcome existing, new and potential customers.
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Follow and achieve department's sales goals on a weekly basis.
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