Customer Service Bartender

KRISTINE KRIESE

**************@******.*** 952-***-**** Prior Lake, MN 55372

Summary

Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of

motivating staff to work together to achieve targets. I’ve been successful at motivating and building positive team

dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel

empowered to contribute to company's success.

Skills

© Processes and procedures

© Goal-oriented

© Content management expertise

© Experience in leadership

© Friendly, positive attitude

© People skills

Experience

Zuppa Cucina Shakopee, MN .

Supervisor

12/2021 - Current .

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Old Chicago Pizza Eden Prairie, MN .

Server/Bartender

07/2018 - 03/2020 .

Conflict resolution

Customer service

Computer skills

Planning & organizing

Flexible schedule

Resolved customer complaints and adjusted policies to meet

changing needs.

Established and enforced clear goals to keep employees working

collaboratively.

Provided ongoing training to address staff needs.

Coached staff members to develop long-term career goals.

Interviewed applicants, recommended individuals for hiring and

evaluated staff performance.

Monitored employee productivity to provide constructive

feedback and coaching.

Maintained safe work and collaboration spaces for night

employees.

Complied with company policies, objectives and communication

goals.

Responded to customer questions regarding products, prices and

availability.

Greeted customers, answered questions and recommended

specials to increase profits.

Operated POS terminals to input orders, split bills and calculate

totals.

Satisfied customers by topping off drinks and offering

condiments, napkins and other items.

Enforced minimum age requirements for consumption of

alcoholic beverages by checking identification.

Checked with customers to determine satisfaction with meals,

promptly taking action to correct problems.

Trained new employees on restaurant procedures and plating

techniques.

Provided exceptional service to high volume of daily customers.

Maintained accuracy while handling payments, giving change

and printing receipts for customers.

Developed strong and lasting resident relationships.

Education and Training

Hennepin Technical College Minneapolis, MN

Child Development Diploma in Child Development

05/2019

Shakopee High School Shakopee, MN

High School Diploma

06/2013

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