Appointment Setter Support Specialist
Resume:
Taylor Slaughter
Relocated to Jacksonville, FL in Spring 2020
Jacksonville, FL 32225
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Media Support Specialist
Concentrix - Jacksonville, FL
September 2022 to Present
Inbound media Support specialist. Currently remote, returning to site location mid-October 2022. Sales Agent
ValorVIP - Jacksonville, FL
February 2022 to August 2022
Inbound sales for Altice. Responsible for selling cable, phone and internet services and other transactions. Authorized to take payments and create escalation cases. Top seller in my department! Suite Attendant
Delaware North, TIAA Bank Field - Jacksonville, FL June 2021 to August 2022
Set up suite rooms for contract holders. Personalize guest experience. Serve and replenish food and drinks. Have an amazing time with potential lifelong guests Appointment Setter
Certified Home Services - Jacksonville, FL
May 2021 to June 2021
Phone services, setting appointments, making leads and building rapport with customers Bayhost/Server
Topgolf - Virginia Beach, VA
April 2018 to May 2021
Cash and card handling, hospitality, event services Front Desk/Operator
Checkered Flag Motor Car Company - Virginia Beach, VA October 2019 to May 2020
Part time phone operator at Checkered Flag. Central line for all dealerships. Inbound and outbound calls Inventory Associate
Nordstorm Rack - Virginia Beach, VA
January 2019 to December 2019
Server
Red Lobster - Virginia Beach, VA
August 2017 to February 2018
Concierge
Skybar Hilton - Virginia Beach, VA
June 2017 to August 2017
Security and hospitality of Skybar indoor/outdoor pools, daytime work on the rooftop level, guest access only.
Server/Waiter
Bahama Breeze - Virginia Beach, VA
December 2015 to June 2017
Certified trainer, August employee of the month
Customer Service Representative
Alorica
April 2015 to June 2015
Responsibilities
Answer customer calls and tend to customers needs, troubleshooting, issuing credits, de-escalating angry callers... call center duties.
Laborer
SERCO - Norfolk, VA
January 2015 to March 2015
Responsibilities
Needle gunning, cutting insulation, pulling cables, running ladders, using power tools and clean up, fire watch
Cashier/Customer Service
Panera Bread - Virginia Beach, VA
August 2012 to October 2014
Responsibilities
I worked the cashier kiosk as well as bakery/barista. Stocking and restocking products, a lot of cleaning throughout the day as well as closing down store at night. Associate
Zoots Dry Cleaners - Norfolk, VA
June 2012 to July 2012
Responsibilities
I attended the front desk kiosk as well as tag and organize the laundry, sorted and checked dry cleaning, handled closing the store.
Education
High school or equivalent
Bayside High School
September 2009 to June 2011
High school or equivalent in Global Languages and World Studies Academy Tallwood High School
September 2007 to June 2009
Some college in Journalism
Norfolk State University
Skills
• Microsoft Word, Excel, Publisher, etc.. (6 years)
• Server
• Customer Service
• Organizational Skills
• Microsoft Office
• Fast learner
Awards
Employee of the Month
August 2016
As well as rewarded certified trainer.
Certifications and Licenses
Food Handler Certification
OSHA
Present
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