Service Representative Production Worker
Resume:
Norma Phromsombath
San Jose, CA **133
Cell Phone: 408-***-****
Email address: adu890@r.postjobfree.com
Summary of Qualifications
Over 6 years managerial experience in the customer service fields.
High volume cash handling and loan applications experience.
Excellent in organization, communication and great relationship building skills.
Familiar with Microsoft Office Word, Excel, Outlook, and PowerPoint.
Employment History
First Choice Coffee Services 06/19 – Present
Customer Service Representative
1.Assist customers with orders through email or phone.
2.Invoice handling, sending invoices to customer, file completed invoices.
3.Upload supply list digitally to handhelds for technicians for daily routes.
4.Process payments (checks, credit cards, purchase orders, etc.).
CheckSmart Financial
Assistant Manager 09/14 – 06/19
1.Assist customers in applying for the right loans.
2.Respond to email accordingly, which usually include new and upcoming process, managing last years and this year growth in sales.
3.Counting and balancing cash drawers and vault at end of shift.
4.File paperwork and revise contracts for loans
5.Assist in ordering and receiving incoming packages and mail.
6.Verifying and distributing cash.
Aerotek/Clean Harbors
Office Admin./HHW Clerk 04/18 – 11/18
1.Print labels for jobs and aligned job folders for drivers
2.Call vendors for weekly and monthly invoices, then purchase order numbers for monthly vendors.
3.Cut and voucher all invoices according to vendor terms.
4.Set up physicals and training courses for new and existing employees, then file employee records once completed.
5.General office duties include ordering office supplies, answering phone on daily bases and responding to email accordingly receive incoming mail and packages.
DD’s Discounts
Area Supervisor 02/13 – 09/14
1.Manage front of store which includes managing cash drawers and vault, getting change for cashiers, and giving breaks.
2.General merchandising- sizing, markdowns and responsible for receiving truck load.
3.Set up displays and making bins for seasonal items. Sensor designer items before putting them out on the sales floor.
4.Maintain a clean and organized shopping environment for customers.
West Valley Staffing Agency/ALOM 11/12 – 04/13
Production Worker/Lead in training
1Assist leads running production line
2Assign co-workers to various workstations
3Material handling and inventory counts for work orders
4Building and packaging products
Education
Independence Adult Center 01/18 – Present
Accounting 1A- Sole Proprietorship Course Completed
Accounting 1B- Corporations Course Completed
Central County Occupational Center 08/07 – 06/08
Graduated, Dental Assisting and Radiology Safety Certified
San Jose Job Corps, San Jose, CA 01/06 - 07/07
High School Diploma
Office Assistant Certified
References
Monique Luera- Field Service Admin.
adu890@r.postjobfree.com
Stephanie Dukes- Store Manager
adu890@r.postjobfree.com
Danielle Demoss- Occupation Insight Manager for PGE
adu890@r.postjobfree.com
Richard Williams- District Manager for Cleanharbors
Williams,adu890@r.postjobfree.com
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