Production Supervisor Customer Service
Resume:
Akeem Rankine
Tucker, Georgia. Email: *************@*****.*** · 404-***-****
SUMMARY
Dedicated, reliable, and a hard working professional who is determined to carry out task effectively and efficiently. Able to adapt to new policies and work collectively as a team to perform task efficiently. I am willing to adapt to changes in my environment in order to carry out task on time and efficiently. I like to implement new ideas and try new things to make the job more effective. I am willing to go the extra mile by sacrificing my time for the better of the company.
PROFILE
Ability to quickly identify errors and recommend solutions. Develop effective reports to track and monitor each step of the process and provide updates when needed. Consistently meet deadlines and achieves company’s goals and objectives. Excellent written and oral communication skills, analytical problem solver and critical thinker. Work with team members to achieve a satisfactory goal.
Able to use Microsoft word and Microsoft excel to create presentations and to simplify the job.
EDUCATION
Bachelor’s Degree in Criminal Justice ~ July 2016 – February 2019
American Intercontinental University
Master In Business Administration ~ In Progress
Walden University
Professional Experience
Flexible Metal Inc 2017-2021
Production Supervisor
Manage the day to day operations to meet the company’s objectives.
Work as a team and individually to complete task efficiently.
Good customer service skills to communicate with suppliers and customers to achieve their demands.
Managed employees with different personalities and different ethnic backgrounds.
Worked in a fast pace environment to carry out task effectively and efficiently on time.
Worked closely with managers to meet company’s goal and track every step of the process.
Lead members of the department to obtain the company’s goal and maintain productivity.
Execute orders from upper management.
Plan ahead and make schedule to carry out any given task.
Track each employee work hours and targets to determine efficiency and productivity.
Managed over 40 employees keeping up with their attendance and work performances.
Analyze employees weaknesses, weak areas, and develop plans and schemes to improve their weak areas.
Provide growth opportunity for employees by given them promotions.
Detect crisis from early and formulate plans to eliminate them.
Discipline employees when they fail to follow the company’s rule
Key Accomplishment: Learned many traits, characteristics, and leadership skills. Developed boldness and confidence in public speaking. Learned how to deal with different ethnic backgrounds and genders. Learned how to work under pressure to diffuse crisis.
Ranx Transport LLC 2021 - 2021
Owner/Operator
Managed the day to day operations of a logistics company.
Communicate efficiently with freight brokers, shippers, and receivers to create a clear understanding on the movement of freight.
Dispatch truck drivers in a timely manner to ensure the product is delivered within the given time frame.
Developed good negotiating skills with freight brokers to get the maximum profit when booking loads.
Acts as a compliance agent to ensure the company’s record is always in compliance.
Managed all administrative task of the company. Ensure payroll was done on time and paper work submitted on time.
Maintained the company’s data and records by creating folders and spreadsheets.
Key Accomplishment: I learned and understood the day to day operations of the logistics industry. Developed patience and the ability to push back in certain situations.
CAPITAL PAPER 2021 - 2023
Production Supervisor
Plan, coordinate, and execute daily production operation.
Motivate employees to be productive and efficient.
Work close with upper management on creating processes and schedules for production.
Trained new employees on company policy on how to be productive and efficient at work.
Work with upper management on hiring new employees.
Track every production steps including attendance, downtime, and scraps.
Work close with engineering department to prevent machine downtime and create simpler processes.
Generate Key performance indicators.
Collect data and use data to make decisive decisions.
Work close with employees to create a positive and teamwork environment
Key Accomplishment: This is a young company that gave me the opportunity to learn and understand the company’s operation on various levels. I gained experience in shipping & receiving, purchasing, and buying.
Contact this candidate