Kajol Sharda

1-714-***-****

adu82y@r.postjobfree.com

OBJECTIVE: Seeking position as legal assistant/ receptionist, Office associate/receptionist, administrative assistant, Data Entry Specialist

PROFESSIONAL SUMMARY

5 years of extensive experience in the customer service industry, evolving into managerial positions and duties within the company. Core competencies include managing a group of 5-10 employees, training new workers and ensuring proficiency within their respective departments. Able to work efficiently as an individual or as part of a large team, and skilled at adapting to constantly changing scenarios in a stressful work environment while maintaining composure and discipline.

TRANSFERABLE SKILLS

•Leadership experience

•Tech savvy (MS Word/PowerPoint/Excel)

•Able to multitask well

•Reliable

•Punctual

•Attention to detail

•Filing

•Calendaring

•Translating

•Typing

•Bilingual – Punjabi, English

•Training skills

•Adaptable to different work environments/tasks

•Personable

Highly experienced in working through face-to-face interactions with the public

EXPERIENCE

Federal Practice Group (Legal Assistant)

Immigration Law (Feb 2022 – December 2022 (Anaheim, CA)

Took charge of the filing system, moving from hard copies to electronic servers while maintaining physical folders within limit office space.

In charge of client intake as well as high volume calls while translating messages to ideal associates

Large volume of data entry, scanning, typing, and updating information within servers.

Overlooked calendaring and scheduling

Experience using BOX, EOIR, USCIS

Large use of Word, Excel, and File Explorer

Basic experience filing for biometrics as well as able to identify and complete various forms

High levels of customer service

TJ Maxx & Homegoods (Supervisor)

(November 2016 - November 2021, Costa Mesa, CA)

Responsible for making sure new hires are properly trained with equipment and duties to company standard

Ensure proper delegation and allocation of store assets/associates

Provide coverage for any other positions throughout the store that are lacking in personnel

Head of Jewelry Department, requires constant maintenance/supervision of section and correct processing of thousands of dollars’ worth of merchandise

Merchandiser for non-apparel department

Created eye catching tables and setups for merchandise throughout holidays

Adams and Associates

Special Education Law (Less than 6 months, 2021- 2022, Santa Ana, CA)

-Worked with online filing/scheduling appointments

-Clio

-Egnyte

-Parsing Documents

-Scheduling

-Calendaring

-Typing

-Filing

Juicy’s (Cashier)

(July 2015- August 2015, Costa Mesa, CA)

Effectively utilized company equipment in order to provide top quality food products to patrons

Regularly conducted quality control inspections to ensure food and work areas adhere to company/industry standards in terms of freshness and appearance

Maintained a high level of customer satisfaction and repeat business by providing unparalleled customer service

Stater Bros (Courtesy Clerk)

(July 2016 – September 2016, Costa Mesa, CA)

Took charge of customer relations in the role of “Courtesy Clerk”

Responsible for ensuring proper packing and safe transportation of purchased goods on site

Conducted regular maintenance checks of store in terms of cleanliness and taking care of potential safety hazards

EDUCATION AND TRAINING

•Orange County District Attorney Court Internship – Santa Ana, CA 2015

•HS Diploma – Costa Mesa, CA 2016

•Company Coordinator Training – Costa Mesa, CA 2017

•Liberal Arts Associates Degree – Orange Coast College (Costa Mesa, CA 2020)

•Social Science and Behavior Associates Degree- Golden West College (Huntington Beach, CA 2020)

•Administration of Justice- Associates- Golden West College (Huntington Beach, CA 2022)

•Liberal Arts: Human Behavior and Self Development – Golden West College (Huntington Beach, CA 2022)

•Bachelor’s Degree in Criminal Justice – Cal State University Fullerton (CA, 2023)

•Pre Law-Internship – CSUF (2023)

REFERENCES

Abigail Tabares

1-949-***-****

Mugdha Dhungana

562-***-****

Kendra Sessions

1-949-***-****

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