Service Representative Customer
Resume:
SELENA
POTTS
**********@*****.***
Detroit, MI 48235
Friendly cashier with over 12 years of experience. Organized and enthusiastic with experience in processing payments and maintaining high levels of customer satisfaction in all interactions. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. PROFESSIONAL SUMMARY
Ms. B Hollis Cleaning service - Housekeeper
Detroit, MI • 08/2019 - 12/2019
Burger King - Crew Member
Detroit, MI • 07/2014 - 09/2017
Burger king - Cashier/Customer Service Representative Montgomery, Al • 10/2010 - 01/2013
Whattaburger - Cashier/Customer Service Representative Montgomery, Al • 04/2006 - 01/2009
WORK HISTORY
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
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Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
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Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
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Provided excellent customer service by greeting customers and meeting quality expectations.
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Kept food preparation area, equipment and utensils clean and sanitary.
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Prepared products following restaurant, health, and safety standards and procedures.
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Monitored self-checkout systems and provided assistance or intervention where required.
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Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
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Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
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Answered questions about store policies and addressed customer concerns.
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Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
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Mentored new team members on POS system operation, customer service strategies and sales goals.
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SKILLS
• Quality Control Guidelines
• Cleaning techniques
• Exceptional Time Management
• Conscientious
The American Academy
Detroit, MI
High School Diploma
EDUCATION
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