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Care Representative Service

Location:
Lagos, Nigeria
Posted:
February 08, 2023

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Resume:

AJEWOLE, JOSHUA AYOKUNLE

SW*/****, Lodge Street, Oke Ado, Ibadan.

Tel.: 070******** Email: adu7zn@r.postjobfree.com

PERSONAL PROFILE

A self-motivated and innovative individual, research driven, result oriented and disciplined who wishes to work in a challenging environment where skills can be used and additional skills can be acquired.

OBJECTIVE

To acquire experience, effectively utilize both human and material resources at my disposal in pursuance of organizational goals and objectives for efficient delivery, maximal productivity and universal acceptability.

PERSONAL DATA:

Date of Birth - 22nd December, 1989

Sex - Male

Nationality - Nigerian

State of Origin - Ekiti

Marital Status - Maried

EDUCATIONAL QUALIFICATIONS

Ekiti State University, Ado-Ekiti, Ekiti State. 2011 - 2016

B.Sc (Hons) in Sociology

Second Class Upper Division (2:1)

Elo High School, Ayetoro-Ekiti, Ekiti State. 2001 - 2007

Senior School Certificate Examination (SSCE)

St. Stephen’s Primary School, Ayetoro-Ekiti, Ekiti State. 1996 - 2001

Primary School Leaving Certificate

ADITIONAL CERTIFICATE

Halogen Academy - 2020

Certificate of Security Supervisor

ISON BPO International Limited (Airtel Process) - 2018

Certificate of Customer Care Representative

National Youth Service Corps (NYSC), Jigawa State. - 2017

Certificate of National Service

NYSC/BOI/Kaduna Business School, Katsina State - 2016

Certificate of Entrepreneurial Skill

SKILLS AND COMPETENCE

Good interpersonal relationship with active listening.

Hardworking and goal oriented.

Great team spirit and ability to work under pressure.

Having right attitude and integrity.

Proficient in the use of Microsoft Word.

Appreciating the complexity and diversity of social situations.

Excellent communication and analytical mind.

Ability to multi task and work with little or no supervision.

WORK EXPERIENCE

Government Day Junior Secondary School 2016 - 2017

Dakaiyawa, Kaugama Local Government, Jigawa State.

Business Studies’ Teacher

Role: Class teacher, Coordinating debate competition for the students.

Dele Ojogbede & Co. (Ajewole Chambers) 2017 -2018

102A Island Way, Dolphin Estate, Ikoyi, Lagos.

Personal Assistant to the principal solicitor

Role: Filling of Chamber's documents with court registrar, Sending and receiving court process from other chambers, Attending meetings, Writing reports.

ISON BPO International Limited (Airtel Process), 2018 - 2019

3rd Floor, Kingsway building, Opposite Radio Nigeria, Dugbe, Ibadan.

Customer Care Representative

Role: Receiving calls, Replying mails, Sensitizing customers about products and services, Advising customers on the products and services that are suitable for their business, Persuading customers for patronage, Resolving customers' issues, Keeping Customers' data on company's system.

Halogen Security Company

3, Alaafin Avenue, Oluyole, Ibadan, Oyo State. 2019 - 2021

Access Control Officer

Role: Observing, detecting and controlling the movement of people and goods at the location; work hand in hand with the superiors and also relay the situation reports to the Site Manager, Supervision of the operatives.

Poverty Alleviation Consult Company(Micro Finance Centre) 2001 -2022

2nd Floor, God’s Grace Plaza, opposite King’s Market, Ado-Ekiti.

Loan Officer

Role: Disbursement and recovery of Loan, Preparation of daily income and expenditure expenses.

Disability Not A Barrier Initiative(DINABI Nigeria) 2022

8B, Basiri Oke Ala Street, Ado Ekiti.

Research Assistant

Role: collection and analysis of data

INTEREST AND ACTIVITIES

Researching, Reading, surfing the net.

LANGUAGE

English and Yoruba

REFEREES

Available on request.

AJEWOLE, JOSHUA AYOKUNLE



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