Security Guard Customer Service
Resume:
Jaelyne Farrell
Bronx NY
Jaelynefarrell12 @gmail.com
Objective: To secure viable employment where my youth and enthusiasm can be utilized and valuable professional experience gained.
Education:
SUNY Broome Community College Binghamton, New York CUNY BMCC Manhattan, NY
Early Childhood Education
Experience:
Security Guard
Allied Universal Services - Manhattan, NY
January 2022 to Current
● Secures premises and personnel by patrolling property, monitoring surveillance equipment
● Access points. Investigates security breaches, incidents, and other alarming behavior.
● Controls traffic by directing drivers.
● Completes reports by recording observations, information, occurrences, and surveillance activities.
IT Technician
Upper Manhattan Mental Health Center, Inc. - Manhattan, NY November 2020 to December 2021
● Maintaining working components through repair or replacement
● Assisting call-ins or live chat with technical difficulties
● Preparing website with proper coding and content pertinent to company business needs
● Monitoring clicks, links, usability and overall status of the company webpage, landing pages and supporting pages.
● Assisting customers and staff with hardware and software challenges Child Monitor
Renaissance Center Youth - Bronx, NY
● helping children with personal hygiene,
● maintaining the activity area clean, serving meals,
● helping with homework, reading to toddlers, providing emotional support Cashier/ Stock
Target - Bronx, NY April 2020 to July 2020
● Balances cash drawer by counting cash at beginning and end of work shift.
● Provides pricing information by answering questions.
● Maintains checkout operations by following policies and procedures and reporting needed changes.
● Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
● Contributes to team effort by accomplishing related results as needed. Receptionist
Pharmacy Technology Program ABC Training Center - Bronx, NY October 2017 to January 2018
Completed 126 hours
● Making appointments for all staff or for specific employees, such as executives
● Processing bills and helping clients or customers if they have any questions about their charges
● Organizing files for billing, customer and client records, etc.
● Directing visitors to the correct office
● Responding to all customer inquiries in a polite and timely manner Skills: Computer literate (Microsoft Word, Excel and Powerpoint), provide excellent customer service, work well under stressful conditions, license security guard.
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