Adminstrative Assistant, Data Entry Clerk, Medical Billing/Coding

Rosemary D’Agostino

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**/**** ** ******* ********, Doordash, GrubHub & Amazon Flex Delivery Driver

Deliver goods and services to customers on time and in excellent condition.

Utilize GPS to optimize routes and continuously meet estimated delivery times.

Interact with customers pleasantly to meets needs and drive satisfaction.

Communicate with customers to keep them up to date with their order.

Make sure orders are complete before delivering it to customer.

Multi-task in pressured and potentially dangerous environments.

11/2012 to present Polling Place Technician

Office of Cook County Clerk David Orr – Chicago, Illinois

Responsible for opening the polling place and setting up voting equipment at 5 a.m. Election Day

Conduct a fair impartial and secure election in the precinct polling place, allowing voting from

6 a.m. to 7 p.m.

Tabulate the vote totals for the precinct and transmit the results to Election Central after the polls close at 7 p.m.

11/2011 to 02/2012 Intake Specialist

Community Economic Development Association – Chicago, Illinois

Processed applications for senior citizens, people with disabilities, and low-income families for assistance in paying their gas and electric bills with speed, accuracy and efficiency.

Commended for building positive rapport with diverse clientele.

09/1993 to 02/2010 Administrative Assistant

Associates in Alcohol & Drug Counseling, Inc. – Oak Lawn, Illinois

Demonstrated superior communication skills with a diverse clientele by conducting telephone interviews and obtaining key information to provide requested information.

Greeted customers and instructed customers on paperwork with patience

Worked directly with diverse clients to provide evaluations, risk education classes and counseling with successful outcomes.

Prepared and provided each client with all documentation necessary to accurately

process their court case (letters, summaries, evaluations, certificates) with 100%

attention to detail.

Provided tremendous support to the organization president. Scheduled and maintained

all appointments for counselors, evaluators and executive staff.

EDUCATION

AAS, HIT Moraine Valley Community College, Palos Hills, IL August, 2018

Student Clinical Rotation HIM Program - Palos Community Hospital, Palos Park, IL Spring, 2018

Student Clinical Rotation HIM Program – LaGrange Community Hospital, LaGrange, IL Summer, 2017

Coding Specialist Certificate, Moraine Valley Community College, Palos Hills, IL May, 2015

Data Entry Certificate, Moraine Valley Community College, Palos Hills, IL March, 2015

Medical Billing Certificate, Moraine Valley Community College, Palos Hills, IL May, 2014

Honors: Phi Theta Kappa

Rosemary D’Agostino

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SKILLS:

Typing speed of 75 wpm with 100% accuracy

Proficient in Microsoft Office

Proficient in Epic

Cooperative team player, equally effective and able to work independently

Detail oriented, flexible, patient, and empathetic

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