LIZBETH

JIMENEZ

909-***-****

adu7xo@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated, Bilingual, positive communication skills, ability to work in a fast paced environment, keep timely order and pay attention to detail. I am hardworking, friendly, and reliable with a passion to learning new things.

SKILLS

·Microsoft outlook, word, excel

·Effective problem solver

·Excellent time management skills

·Critical thinking

·Organizational skills

·Customer service

·Multi-tasking and negotiation

·Problem-solving abilities

·Strong communication abilities

·Cash management

·Empathy and patience

EXPERIENCE

Office Assistant

November 2017 - March 2018

·Assisting customers with their accounts.

·Utilizing Software, databases, scripts and tools appropriately.

·Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

·Recommending products or services that customers may need.

·Responding efficiently and accurately to callers.

·Budget.

·Review Documents.

·File Papers.

·Data Entry.

·Organization.

Sprint Sales Associate

January 2017 - October 2017

·Meet daily goals.

·Time management.

·Inventory.

·Organization.

·Data entry.

Metro PCS Sales Associate

January 2015 - November 2016

·Data entry.

·Team management.

·Quality service goals.

·Conflict resolution.

·Customer service.

·Multi task.

·Cash handling

Wells Fargo Home Mortgage Call Center

Call Center Representative

Wells Fargo Home Mortgage Call Center

November 2017 - March 2018

Inbound and Outbound calls

Achieving company goals

Multitasking

Assisting customers with their mortgage payments

Utilizing software’s

Using Scripts and tools appropriately.

Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Recommending products or services that customers may need.

Responding efficiently and accurately to callers.

123 Medical Group January 2022 – June 2022

Licensed Certified Phlebotomist.

Blood Draw for COVID (Nabs).

Collecting blood samples for laboratory tests.

Covid Testing.

Medical Supply Inventory.

Checking In Patients.

Traveling Phlebotomist.

Front & Back Office Roles.

Insurance Claims.

Patient Scheduling.

Filing and Organizing patient’s record.

Payment handling.

Patient vitals.

EDUCATION

Graduate

Citrus High School, Fontana, CA

May 2014

Licensed Certified Phlebotomist Technician I

USA Phlebotomy Training Specialist

West Covina, CA November 8, 2022

LANGUAGES

Bilingual Spanish & English

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