TOM MALICK

**** ***** ***** #*** ********, Virginia 20109

703-***-**** adu7wn@r.postjobfree.com

PMP (Project Management Professional) – Project Management Institute (2015, valid through 2027)

Top Secret Security Clearance (2009, renewed 2021)

Bachelor of Business Administration in Computer Information Systems (Harding University, Searcy, Arkansas)

Progressive IT executive with 34+ years’ experience managing programs of up to $150M with software development teams up to 100 personnel and bridging business needs with innovative IT solutions. Natural leader empowering personnel to success and engaging customers for optimal user experience and satisfaction. Major customers served are DoD, DISA, Army National Guard, Army Reserves, GSA, Department of the Treasury, and Federal Aviation Administration.

Operational Artificial Intelligence (AI) Process Automation Metrics Development Program and Project Management Team Building Stakeholder/Corporate Executive Briefing

Risk Analysis & Mitigation Planning Client Engagement Technology Migration Agile

PROFESSIONAL EXPERIENCE

Empower AI (formerly NCI Information Systems, Inc), Reston, Virginia 2017-present

Technology company providing government services and information technology innovation and support.

Corporate Vice President of Product Metrics Services

Responsible for managing the team that focuses on the curation and visualization of Empower AI’s AI, product, and team performance metrics.

Research and build extensive backlog of metrics related to performance of Empower AI’s AI deployments, AI products, and team performance

Provide oversight of and direction for the Agile engineering effort to automatically capture metrics and display them in a centralized, roll-up/drill-down dashboard accessible to the entire Empower AI enterprise, ensuring holistic, at-a-glance insights to all AI and product implementations as well as team performance indicators.

Work with stakeholders to prioritize backlog and establish development pipeline.

Corporate Vice President of Product and Process Excellence

Responsible for managing the team that focuses on incubating and leading horizontal business practices, codification of process leading to operational excellence being sustained across the entire Empower AI organization.

Provided oversight of the horizontal organization’s practices for training/certifications, and service delivery best practices.

Ensured the products strategy team generated tools that meet service delivery engagements, remove roadblocks, and supported the development of new capabilities in Empower AI’s products.

Served as the advocate and internal communication vessel to the entire Empower AI organization to facilitate the understanding of what we do, how we do it, and planned changes across Empower AI’s portfolio of AI technology.

Corporate Vice President of Operational Artificial Intelligence (AIOps)

Managed team of 17 automation engineers focused on delivering Empower AI’s operational artificial intelligence (AI) solutions to its external and internal customers.

Built and deployed process automation workflows using Robotic Process Automation (RPA) and machine learning (ML) capabilities that automate highly repetitive tasks and reduce human levels of effort, increasing capacity while lowering errors and costs.

Fostered excellent relationships with all customers, stakeholders and peers.

Vice President and Solution Architect

Served as a solution architect for Empower AI’s Technology Office, developing and aligning AI technical solutions to customer needs and requirements.

Focused on the use of cutting-edge AI technologies in support of Empower AI’s business development and capture group.

L-3/CACI NATIONAL SECURITY SOLUTIONS INC., Reston, Virginia 2013-2017

NSS line focuses on federal government IT solutions.

RCA IMS Program Manager

Directed program operations of IMS suite of applications on RCA program, developing/supporting software systems for Army National Guard.

Directed ~70 personnel, controlled budget of ~$100M, and collaborated with finance team to monitor costs, manage risks, control schedules, implement EVM, and allocate resources.

Supported a large enterprise data warehouse providing data to 9 functional areas.

Involved government product owners as integral part of teams.

Level set government counterpart expectations through each phase of program.

Engaged customers and cultivated internal/external relationships at all levels with mutual respect.

Planned application Cloud migration as directive from DoD.

Spearheaded 9 application migrations from Waterfall to Agile, influencing resistant customer.

Migrated legacy technology applications to state-of-the-art architecture with.Net/Angular.js.

Initiated DevOps/Automation for applications to save time and reduce defects.

SAIC, Falls Church, Virginia 2008-2013

Technology & engineering company providing government services and information technology support.

RCAS Program Manager/Technical Director

Directed program operations of RCAS suite of applications, developing/supporting software systems for the Army National Guard and Army Reserves.

Directed ~100 personnel, controlled budget of ~$150M and collaborated with finance team to monitor costs, manage risks, control schedules, implement EVM, and allocate resources.

Drafted/controlled project timeline and mentored/guided personnel in technical aspects to deliver highest quality products on time, complying with CMMI Level 5 processes/standards.

Led large-scale migration of legacy technologies for 20+ applications in Waterfall/Agile.

Established team environment for product development, optimizing workflow/field user support.

Level set expectations throughout program and fostered relationships, engaging customers.

Aligned contract requirements to technical scope of work, ensuring product team compliance.

Mentored team members on technical aspects, aligning all development with enterprise goals.

Implemented hybrid Waterfall/Agile SDLC, prompting an all-Agile approach for the contract.

Influenced technical consistency for more efficient resource allocation across program.

Earned multiple awards/monetary incentive packages for outstanding performance for key client.

NORTHROP GRUNMAN TASC, Chantilly, Virginia 2007-2008

Leading provider of enterprise systems engineers and value-based solutions for national security markets.

Technical Project Manager

Led development, deployment, and maintenance of MOSS 2007 and custom applications/SharePoint solutions for Federal Aviation Administration and Department of the Treasury organizations with team of 15 resources and controlled project schedules and costs.

Managed remote team and advised on technical aspects to meet all milestones and quality standards.

Gathered requirements and clarified expectations as primary contact for customers.

Established structure and processes to optimize workflow.

Cultivated relationships with customers via mutual respect, instilling confidence in performance and quality.

SRA, INTERNATIONAL, Fairfax, Virginia 2003-2007

IT services and solutions consulting company serving national security, civil government, and healthcare.

Technical Director

Led technical team of 13 providing web-based applications, services, and support for RCAS AITS program. Developed knowledge management web portals and other software solutions, advising users and field support engineers on technical aspects.

Transitioned Oracle to SharePoint Portal Server for National Guard Distance Learning Program.

Led knowledge management web portal development to support Hawaii National Guard.

Spearheaded design, development, and deployment of .Net, web-based, catalog application.

Delivered quality product with severely strict timeline and extremely limited resources.

Requested to speak and present at government functions based on trusted leadership reputation.

Fulfilled multiple, simultaneous projects with limited staff within strict timelines.

Delegated, empowered, and fostered positive relationships with colleagues and customers at all levels.

Earned multiple awards and incentive bonuses for outstanding performance.

Merited Minuteman Award from customer for outstanding/exceptional service to National Guard.

Assigned employee category of Principal, select subset recognized for performance/growth.

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