Data Entry Customer Service
Resume:
Jessica Travis
Brighton,Tn
Cell: 901-***-****
Email: *********@*****.***
Summary of Qualifications
●Knowledge of working with multi-line telephone systems
●Knowledge of AS400 proprietary system and EDI billing (Electronic Data Interchange)
●Knowledge of Microsoft Office ’97 and 2010 with Intermediate level of Excel (Training 2010 LABFOUR 2012 (Level I and Level II)) and Microsoft Windows 95, 98 and 2010 Operating Systems. (Word, Excel, Outlook).
●Experience with working and maintenance of client contracts
●Experience with handling of petty cash, bank reconciliation, vendor payments, payroll, inventory control, claim processing, bank statements, and other financial statements.
●Able to develop, maintain, and strengthen business relationships with clients – more than 20 years of customer service and sales support service.
Professional Experience
Terminix (06/2020-10/2020)
Scheduling customers for services
Inbound calling remotely
Kangaroo Express (October 2017 to Present)
5984 Stage Rd., Bartlett, TN 38134 901-***-****
Position: Lead Cashier
●Responsible for cash handling – register, cash, credit and debit card transactions.
●Responsible for maintenance of store and knowledge of all products.
●Executed inventory and stocking of goods and merchandise inside the store.
●Ensured that each customer receives outstanding service by providing a friendly environment.
Racetrac Gas Station (April 2014 – October 2014) 901-***-****)
854 Hwy. 51 Millington, TN 38053
Position: Cashier
●Responsible for cash handling – register, cash, credit and debit card transactions.
●Responsible for maintenance of store and knowledge of all products.
●Executed inventory and stocking of goods and merchandise inside the store.
●Ensured that each customer receives outstanding service by providing a friendly environment.
Contract Jobs (2009 – 2012)
●Pride Staff – Inventory of Freight
●NYK Logistics - Auditor
●State Farm - Receptionist
AIMS Logistics (July 2004 – November 2009)
311 Moore Lane, Collierville, TN, 901-***-****
Position: Auditor I
●Reviews all invoices for appropriate documentation and approval prior to payment.
●Audited freight bills from all shipping companies for assigned clients using the applicable contracts for accuracy and making adjustments (i.e. short pays for rates, fuel, accessorials, etc.) for payment process of invoices billed for both manual and electronic billing.
●Creation of Aging, Discrepancy and Resolution reporting using EXCEL 2010 spreadsheet.
●Interacted with Rate Analysts, Client Service Reps, Accounting and other department managers for invoice processing and reporting payment data and other A/P tasks requested.
Wal-Mart Stores, Inc. 901-***-****
Position: Manager Trainee
●Assist management in everyday operations.
●Receive and process freight.
●Customer Service
Excel (Mark VII) Transportation
Memphis, TN zip 901-***-****
Position: Payable/Rail Auditor
●Reviews all invoices for appropriate documentation and approval prior to payment – 2000 1 2500 weekly.
●Interacted with branch offices global
●Scanning and data entry of over 1000 weekly
●Audited Accounts Payables
●Interacted with Rate Analysts, Client Service Reps, Accounting and other department managers for invoice processing and reporting payment data and other A/P tasks requested.
REFERENCES AVAILABLE UPON REQUEST
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