Bilingual Csr Data Entry

Donna Puentes

Seeking for a position in phlebotomy/custom

Albuquerque, NM 87120

***********@*****.***

+1-505-***-****

Very responsible,great customer service. @@@awilling to learn new things that come my way.q Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Referral Specialist

First Choice Community Health Care - Albuquerque, NM April 2022 to Present

Working on daily referrals that providers send to me to be worked on. Calling to get prior Auths for patients to be seen at a specialty clinic.working on scheduling patients and calling to set up their appts. Etc. Phlebotomist/Lab Assistant

First Choice Community Healthcare - Albuquerque, NM April 2022 to Present

Part time in the lab.

Blood draws taking blood samples also other samples such as specimens such as urien samples for testing.

Working with patients to feel comfortable as they are getting ready to have blood draw. Most common test orders is a CBC.

Receptionist/csr

Superior ambulance - Albuquerque, NM

March 2017 to Present

CSR answer calls set up transportation appt for members to go to their Dr appts and back home also worked as a bilingual CSR.some data entry I have great customer service and love working with people.i was in charge of training new employees.

Education

High school diploma or GED

Gallup High School - Gallup, NM

1990 to 1994

12

Skills

• Receptionist (10+ years)

• Scheduling (5 years)

• Data Entry (3 years)

• Filing (7 years)

• Multi-line Phone Systems (8 years)

• Phone Etiquette (10+ years)

• 10 Key Data Entry (5 years)

• Computer Operation (10+ years)

• Typing (8 years)

• Office Administration (5 years)

• Clerical Experience

• Microsoft Excel (5 years)

• Microsoft Word (3 years)

• Microsoft Outlook

• Customer Service (10+ years)

• Leadership

• Phlebotomy (Less than 1 year)

• Spanish (10+ years)

• Blood sampling

• Venipuncture (1 year)

• Patient Care (5 years)

• Certified phlebotimist. Take blood samples from patients for testing. (Less than 1 year)

• Medical Records

• Laboratory Experience

• Insurance Verification

• Medical Scheduling

• Experience Administering Injections

Languages

• Spanish - Fluent

Certifications and Licenses

Certified Phlebotomy Technician

I also have exp in referrals scanning in sending out the referrals to the specialist.I been working part time in the lab at first choice clinic drawing blood taking samples of specimen and testing. Additional Information

15+exp in reception very responsible great with ppl I work well with my co workers and love to be motivated.

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