Medical Assistant

Tammy Peterson

**** *. ****** **. *** 64-763-***-****

Apache Junction, Arizona 85119 *.***********@*****.***

Transitioning professional with 20+ years of experience connecting with diverse clientele seeking

Medical Assistant/ Phlebotomy opportunity providing challenge and growth in a fast-paced clinic.

Education:

Associates of Science: Sanford-Brown College, Brooklyn Center, Minnesota

Major: Medical Assistant

May 5, 2014

Ex-tern Experience:

Morning Star Birth Center St Louis Park, Minnesota

●Practiced urinalysis, centrifuge, and glucose testing.

●Roomed patients and sanitized exam rooms.

●Measured Vitals, and performed Blood Draws with Butterfly needle.

●Prepared charts for scheduling and navigated records systems during paper to EMR transition.

●Assisted in labeling and processes for lab orders.

Professional Experience:

Medical Assistant (Back and Front office)

Arizona Kidney Disease and Hypertension(AKDHC) Chandler, Arizona 2021- Present

●Schedule patients for appropriate appointments

●Answer phones, Transfer calls to staff

●Greet and check patients in, have patients fill out appropriate forms

●Collect insurance information and enter into computer, collect payments

●scan information into patients chart/Athena

●Comply with all HIPAA laws and regulations

●Take vitals, room patients, enter health history and medication list and vitals into Athena

●give injections

●Per Doctors orders create lab orders, referrals, prescriptions,request Prior Authorizations

●Page On-call Doctors with Patients information / Lab results

●Review Lab results and Triage patients when necessary

●Chart prep for clinic, requesting medical records via EMR/manuel fax

●Telemed appointments using Doxy, Facetime and Teams Apps

●EMR experience, Athena experience

Medical Lab Assistant/ Phlebotomist

North Memorial Trauma 1 Hospital Robbinsdale, Minnesota 2018 - 2021

●Performed computer data entry, result lookup, generates laboratory customer test reports

●Process specimens using established policies and procedures

●performed limited customer testing following appropriate policies and procedures

●Answered and resolved telephone inquiries in a professional manner

●Performed and processed specimen collections according to department policies and procedures

●Assists in the direction of the workflow of the phlebotomy staff

●Phlebotomy

●Collect, obtain and process satisfactory specimen samples

●Respond and/or assist in Trauma and Emergency situations

●followed Hipaa guidelines

Epic and Clinician User

Cosmetologist

2004 - 2017

Great Clips Arden Hills, Minnesota

●Proactively processed paperwork and handled bookkeeping

schedule appointments, consulted with clients, followed thru with service

●Provided high quality customer care and relationship building.

●Facilitated team meetings regarding shop events and management.

Problem solving employee dealing with customer complaints.

Special Skills and Certifications:

CPR trained

Microsoft Word and Microsoft PowerPoint knowledge

Clear understanding of HIPAA standards and patient confidentiality

Organized and supervised In-school Suspension program, including managing parental interactions.

Provided intervention and assistance with special needs and emotional behavioral disorder children.

Mediated disciplinary issues for Principal and Instructors.

Organization Affiliation/Volunteer:

●Brown College Community Service Projects

oProvided blood pressure reading for the elderly at the Earle Brown Assisted living complex.

oChaperoned 8th graders during educational field trips by providing attention, care, and instructions on plant care.

References

Jenny Duoos

Arden Hills Great Clips

Assistant Manager

3673 Lexington Ave

Arden Hills, MN 55126

Work Phone 651-***-****

Cell Phone 651-***-****

Years known 10 years

Lisa Anderson

Allina Health

Hospice Work Coordinator

5624 4th St

Fridley, MN 55432

Cell Phone 612-***-****

****.********@**.***

Years Known 22 years

Rebecca Foss

North Memorial Hospital

Medical Lab Assistant

3648 Noble Ave N

Robbinsdale, MN 55422

Cell Phone 612-***-****

***************@***.***

Years Known 3 years

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